PCN from NCP (national car parks ltd.)

Ademerlac

Hi,
On 22/12/2019 the driver parked on NCP parking. Because it was before the Christmas, there was plenty people in front of paying machine. I stood up for 15 min to buy a ticket. My Wife went for shopping and when i got a ticket I called her to find out where she is. That's the reason why I know how long I wait. I have time in my logs. 15 days later on 06.01.2020 i got a PCN to keeper that I overstay for 13 min and I need to pay 60 pounds.... !!! Unfortunately I don't have a ticket from the machine

Is your Template appeal for BPA or IPC members enough?

Best Regrds

Redx

Yes use the blue text appeal , appealing as keeper

Then check out the CoP and grace periods

Castle

Edit your first post to remove any hint of the driver.

(The NTK arrived too late to comply with POFA; assuming you meant 2020, not 2010.)

Ademerlac

yes, I mean 2020 and I wasn't a driver, my mistake. Thanks
The NTK arrived too late to comply with POFA Can you be so kind and explain what it's mean in my case?
Thank you.

Ademerlac

I checked the CoP and the time is not specified
15. Grace Periods
15.1 Drivers should be allowed a sufficient amount of time to park and read any signs so
they may make an informed decision as to whether or not to remain on the site.
15.2 Drivers should be allowed a sufficient amount of time to leave a site after a pre-paid or
permitted period of parking has expired

Redx

Check the previous CoP that applied last month , reading section 13 about 2 grace periods ( you need the CoP that applied at the time of the incident , not the new one )

Ademerlac

The NTK was posted 03/01/2020, looks like is ok to them

Ademerlac

Great job ! Thank you very much!!! :beer::T


"... addition to the parking event before
enforcement action is taken. In such instances the grace
period must be a minimum of 10 minutes. "

"..., the Grace Period at the end
of the parking period should be a minimum of 10 minutes.!

Redx

No need to wait to appeal then

Tell him no blabbing about who was driving , no stories

Just appeal as keeper using the blue text template , no need to wait , then look at apcoa popla appeals over the last 12 months and adapt one for when he gets a popla code

Frustration of contract also applies , due to it being a busy car park , delays in paying and exiting , so the keeper is appealing as an occupant o the vehicle , so knows the back story

Ademerlac

Sorry but I'm a bit confused. If the first PCN was via the post (ie no windscreen PCN), then they have 14 days in which I should have received ??
If I got it on 6.01.2020 than its one day too late? Is it 14 working days?
Thanks

Redx

Just 14 actual days , the day it happened is day zero , has to arrive by day 15, otherwise it fails POFA and so no keeper liability