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Accessing contacts on broken iPhone

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Hi all

My daughter has an iPhone 5s which is broken insofar as the screen won't work. In her wisdom, she didn't back up the contacts to iCloud and they're not on her SIM card. Is there any way that I can get the contacts from the phone? (I know the answer here is 'no' but it's worth a shot!0.

Thanks for looking.

C

Comments

  • jclegs
    jclegs Posts: 323 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I would buy a cheap screen and replace it. Your problem is going to be entering the passcode and hitting trust when connecting it to a computer to do an iTunes backup. Screens are about £15 on Amazon or eBay
  • AndyPK
    AndyPK Posts: 4,351 Forumite
    Part of the Furniture 1,000 Posts
    There is some skill with replacing screens though.

    So if you don’t think you know what to do, you prob can’t.
    There are guides in YouTube.

    If the touch function works that is probably work a go.
    Ie connecting to a pc and blindly pressing areas in the screen to accept connection.

    If you have other iPhone in-house in will help a lot.
  • sal_III
    sal_III Posts: 1,953 Forumite
    Fifth Anniversary 1,000 Posts
    If the screen is completely unresponsive, your only option is to replace it. As already mentioned replacement can be bought off amazon/Ebay for £15ish and includes all the tools. Obviously the quality isn't great, but you don't really care about that. Then it's "only" 39 "easy" steps:

    https://www.ifixit.com/Guide/iPhone+5s+Screen+Replacement/30962

    Anyone with average dexterity can do it following the guide. It just need some care with the delicate connections.

    It might be worth checking with Apple support if they have some workaround in the Apple store, like a device to connect via the lightning port etc.
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Can it not be backed up to iTunes?
  • AndyPK
    AndyPK Posts: 4,351 Forumite
    Part of the Furniture 1,000 Posts
    you need to approve the itunes connection these days
    by pressing the screen
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