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Credit default on amount I do not owe
edited 30 November -1 at 12:00AM in Credit File & Ratings
9 replies 1K views
My original supplier ExtraEnergy went into administration. Therefore, my account was automatically transferred to ScottishPower. I heard lots of bad stuff about them so I moved to a different energy company. Scottish power produced a final bill for me for £297 which is twice as much as I pay also the final estimated metre reading is way off. I contacted them to get the final bill fixed. I provided new metre reading and they agreed to look into it. However, I never got any response from them. I contacted them several times, but every time they just take the new metre reading and told me to wait. I started to receive all sorts of threat emails and letters about collection agency and credit default on the wrong amount. I was told by them that not to worry about emails because they will put a hold on it until my bill issue is solved. However, the threat email continues and until 20 Dec, I got an email saying that they have registered a credit default under my name. This is so unfair! I had an excellent credit score before this. It is ruined because I never got the correct bill. Is there still hope to get the default removed? Any help would be much appreciated.