Three network down in inner and central London?

Rich2808

Not sure if anyone working or living in central and inner London is being affected by a three outage – as I haven’t had any connectivity/service since last night. Tried their outage postcode checker and you get the message below for much of Greater London (from Wimbledon to the West End to the City and east End). Nice that providing a service in central/inner London is such a priority that they say it could take a week to sort it out?!!

http://www.three.co.uk/support/network_and_coverage/network_support
"We're really sorry. There's an issue with the network in your area at the moment.

We know that there's a problem with the service in your area and we're working on getting it fixed. Check back within 7 days for an update."

sal_III

Haven't noticed a problem myself either in the office or home - E/SE London

Fairly sure this is a bog standard message. I complained about poor coverage in area a while ago, they logged it as an issue and weer sending me regular updates that they are still looking into it. I know it wasn't a technical issue, just poor coverage that can't be magically fixed without installing more kit, so didn't expect a result. Didn't disappoint, after about 2 months they just stopped sending updates and nothing changed.

On the other hand Three are pretty good and slapping credit to your account for even a minimal complaint, so if you had a genuine loss off service just give them a call and you are likely to get free £5-10 out of it.