Parking Eye Payment Machines

Sunnyside112

I have an issue with the use of the Parking Eye payment machine. I feel it is completely not user friendly. I have made payment using cashless, the beep suggested payment made and no details on screen to state whether the payment was valid, i.e. revert back to main page. I requested a printout as proof of payment but not checked it as assumed payment made.
I feel that private parking should have a licence to operate, which they probably has, also is the payment machine being monitored to ensure its function and compliance to a code of practice (if there is one as I cannot see one), I am sure there is an European procedure which Parking Eye has to follow making sure it is fully functional and user friendly.

The_Deep

I am sure there is an European procedure which Parking Eye has to follow


A matter for Trading Standards surely?

Ralph-y

hi, and welcome to the forum ........


you have a lot to learn regarding private parking ....


" is the payment machine being monitored to ensure its function and compliance to a code of practice (if there is one as I cannot see one)"


The COP is from the BPA ... its a members club that looks after its members .... in fact it has just re written its COP to make it easier for its members ...





"I have an issue with the use of the Parking Eye payment machine. I feel it is completely not user friendly"



why would they do that ? it would cost them money if they made things easy

"I am sure there is an European procedure which Parking Eye has to follow"


we left Europe to avoid such ....




there will be plenty for you to read up on ...

go to the newbies thread

https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou




If you have an invoice from parkinglie then use the template found in the newbies thread.... for your initial appeal




other useful info



HOW TO USE THE FORUM SEARCH FUNCTION:

Use the Forum Jump button (one near the top and one near the bottom of this page) to get back to the forum thread list. Just above the threads, on the right, is a heading along a line, next to forum tools, called 'Search this Forum'. Put your key word(s) in and change the default search from 'Show Threads' to 'Show Posts'.


Oh ... and using a phone to browse the site can cause problems.. so please try a laptop/PC




Ralph:cool:

Redx

So complain to your newly elected MP about it and tell them to harass the Mhclg

Coupon-mad

We have a problem with ParkingEye and all parking firms, not just their machines. This is what this forum is all about.

So, do you have a PCN and have you appealed yet?