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Lebra Nightmare

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terrierlady
terrierlady Posts: 1,742 Forumite
I have a Lebra sim for use in my ALARM not phone,It has credit on it but the alarm cant receive texts or make phone calls to warn us, all it states is phone switched off....Iv tried logging onto my account at Lebra to no availe it just states sending text to verify and to input a number which is great except its not a phone its an alarm. Any ideas how to contact them iv rung the number they give it just rings and rings.08431163344.Anyone use this company and has any other contact details please.
my bark is worse than my bite!!!!!!!!

Comments

  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 6 January 2020 at 4:58PM
    Have you topped it up in the last 70 dayas as they say in their terms.


    If you expect a free sim to not expire sorry but that was around 20 years ago and they changed the terms and expired all the old ones.


    There may also be a requirement to make a call/text within a certain period. YOu can take the sim out and do this if you want to keep it cheap.


    I would expect it is dead, the credit is gone, research and find the best current offer.


    Yes dead after 114 days https://help.lebara.com/gb/en/mobile/question/sim/469/why-isn-t-my-sim-card-working-


    If that occured then as I say start again and find a way to keep to the terms (or get the lowest monthy contract you can if that is too hard).
  • Murmansk
    Murmansk Posts: 1,135 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Your logo is blxxxy annoying!
  • terrierlady
    terrierlady Posts: 1,742 Forumite
    yep topped up.
    my bark is worse than my bite!!!!!!!!
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