Problems with Eon - and the switch hasn't even gone through yet!

Former_E.ON_Company_Representative:_Malc

littlewren wrote: »

Hi Malc, as usual your reply is very informative and helpful, many thanks

You're welcome littlewren. Happy to help and have a good weekend.

Malc

SeeMe

E.ON_Company_Representative:_Malc wrote: »

Hello SeeMe and I suspect much of your experience is similar to my reply to littlewren above.

As you say, now all is live, you can use the online Direct Debit Manager to adjust your payments should your ongoing usage change.

Thank you for your patience.

Malc

Thanks Malc.


The amount i increased over the phone reflects the fact i will be spending more time at home from january, so thats for the duel fuel not just electric lol.
Hope elect/gas are fully moved over now, it suggests they are.

Former_E.ON_Company_Representative:_Malc

SeeMe wrote: »

Thanks Malc.


The amount i increased over the phone reflects the fact i will be spending more time at home from january, so thats for the duel fuel not just electric lol.
Hope elect/gas are fully moved over now, it suggests they are.

You're welcome SeeMe. Happy to help.

Once all's live, you'll be able to use all the services on your online account. This includes entering meter readings, issuing your own bill, using the tariff change tool and the Direct Debit Manager.

Thanks SeeMe.

Malc