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PPI Claim - Fast Track Reclaim

edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
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adminforalladminforall Forumite
1 posts
edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
HI everyone

I have had several letters come through about a PPI check coming through positive - i.e. I have money to be claimed. But as this is after the deadline (the letters have come through thick and fast since end of November) I'm wondering whether this is a scam?

Has anyone else used Fast Track Reclaim?

Any advice is welcomed!

Thanks in advance...
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Replies

  • zx81zx81 Forumite
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    Claims companies have no idea of whether you have been mis sold.

    A lender will contact you directly following the submission of your complaint with the outcome.
  • SonOfSonOf Forumite
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    I have had several letters come through about a PPI check coming through positive - i.e. I have money to be claimed. But as this is after the deadline (the letters have come through thick and fast since end of November) I'm wondering whether this is a scam?

    If you have not employed a CMC to make an enquiry on your behalf then its fair to assume that something dodgy is going on.

    CMCs cannot obtain details from banks etc without your authority. Your lending history (and therefore potential PPI history) is not in the public domain. So, if a company is contacting you, past deadline, that you have never been in contact with and given authority to check on your behalf then you are right to be on guard.

    Did you contact them at some point to give authority to check for PPI? It may have been just a web site enquiry and may not have involved a "wet" signature.
    i.e. I have money to be claimed.

    Have they said that or is that your wording? There are scam claims companies out there which do operate a fraud which says you have money to be claimed. Often stating an amount but then require you to pay a lesser amount up front to get it. If they have used that method then again, you should be on guard. If its your wording and they havent said that then thats ok.

    Overall, we are lacking detail on what you have received and what it says. If the enquiry was lodged prior to the deadline then it is still possible for a PPI complaint to be made. If the enquiry to the bank has not yet been made or was made after the deadline then its too late.
  • [Deleted User][Deleted User]
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    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    MoneySaving Newbie
    I have had several letters come through about a PPI check coming through positive - i.e. I have money to be claimed. But as this is after the deadline (the letters have come through thick and fast since end of November) I'm wondering whether this is a scam?
    Unless you employed this firm to enquire on your behalf prior to last August's deadline then any complaint is no longer possible. Did you perhaps agree for this firm to do a "free PPI check" before last August? If so and you have taken no further action they will continue to spam you with such letters trying to entice you to make an actual complaint through them.

    While this is not technically a "scam", the company certainly charges a lot for doing very little. Have you signed a contract? If definitely not, you should still be able to make your own complaint.

    So my advice is to either make a PPI complaint, realising that the firm will charge a 20% fee (plus VAT) of any monies you may be awarded, or ignore the letters (if you haven't signed a contract) and then complain directly to the Bank (if you have a valid complaint).

    Whatever you do, make haste doing it. :)
  • Guide16Guide16 Forumite
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    My wife hired FTR to look for PPI. On 28/06/2019 on day before the deadline she received an email from FTR saying as her form was not correctly filled in they could no longer act for her. With help from MSE she quickly applied direct to RBS.
    On 24/10/2019 she received an offer from RBS which she accepted. Just a few days ago FTR got in touch to say they wanted their cut, nearly £400. How can they do this.
  • edited 26 February at 12:58PM
    zx81zx81 Forumite
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    edited 26 February at 12:58PM
    Because their business model relies on gullible people giving them money and your wife is still on that list.

    What exactly did their email say?  If they formally closed the case, dispute it.
  • Dazed_and_C0nfusedDazed_and_C0nfused Forumite
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    Send them a copy of their email and ask for an explanation.

    Whilst waiting for their response take a look at what your wife signed up to, may be she has to pay the £400.

    Presumably this comment
    on day before the deadline she received an email from FTR saying as her form was not correctly filled in 

    has helped you understand that the claims company is an expensive stamp, they cannot do anything much without you providing them with the relevant information in the first place.

  • Guide16Guide16 Forumite
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    Thanks everyone. Have sent them the email received and they replied they would investigate and give a decision by 20/04/2020 meanwhile the money must be paid. On protest they have said the money must be paid and a refund will be given if they are wrong Yeah Sure
  • Guide16Guide16 Forumite
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    MoneySaving Newbie
    Not great with pc. The email is
    Urgent you must act fast to avoid missing out on your PPI claim 28/08/2019
    Due to lender requirements the Letter of Authority you have submitted is invalid. Therefore we cannot progress your PP claim. Your LOA could have been invalid for any of the following reasons
    The details you submitted are illegible or incomplete
    You have indicated that an applicant is deceased.

    You have indicated yes to bankruptcy, debt management or arrears

    Due to the deadline of 29/08/2019 we are no longer able to take on any new claims. If you wish to submit your claim you can do so by contacting the lender direct or contacting the FCA
    Regards Fast Track Reclaim
  • edited 26 February at 6:33PM
    SonOfSonOf Forumite
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    edited 26 February at 6:33PM

  • brettctabrettcta Forumite
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    They shouldn’t have taken you on as a mug if you had declared to them you’d been made bankrupt previously as you are unlikely to have ever seen a penny of redress and still ended up with a big CMC bill
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
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