Swagbucks 2020

squiggles

First 7s, second 7s and 5s videos ran with refreshing this morning.

MollyR

nCrave Car Buyer Discovery ran 10 times on its own today, for 20 SB.

whattochoose

I have written to them again regarding them denying me points for the survey I completed. Amongst other things I have mentioned..
I find your response disappointing. I do not understand you when you refer to discount codes and eligible purchases which do not seem relevant here. And, once again, I did not use third party software.
I will await a response. If one is not forthcoming, I will submit a fresh ticket, making points helpfully suggested by members.

MollyR

Did you raise your ticket by e-mail, or by the form on the Swagbucks web site, https://help.swagbucks.com/hc/en-us/categories/200435414-Answer-Surveys?  It sounds as though the fault may lie with their autoresponder, which is not recognising the correct type of ticket.

whattochoose

Contacted them via their website.
Thanks for your interest/help Molly.

mjm3346

whattochoose said:

Contacted them via their website.
Thanks for your interest/help Molly.

When you say website is that using the link that is produced when you click on the help logo on the appropriate item on your activity log or the contact form?
https://www.swagbucks.com/account/summary?visited=true

whattochoose

whattochoose said:

Contacted them via their website.
Thanks for your interest/help Molly.

When you say website is that using the link that is produced when you click on the help logo on the appropriate item on your activity log or the contact form?
https://www.swagbucks.com/account/summary?visited=true


mjm, I contacted them via this route....
https://help.swagbucks.com/hc/en-us/articles/205642184-I-completed-a-survey-but-did-not-receive-SB-What-can-I-do-

mjm3346

whattochoose said:

whattochoose said:

Contacted them via their website.
Thanks for your interest/help Molly.

When you say website is that using the link that is produced when you click on the help logo on the appropriate item on your activity log or the contact form?
https://www.swagbucks.com/account/summary?visited=true


mjm, I contacted them via this route....
https://help.swagbucks.com/hc/en-us/articles/205642184-I-completed-a-survey-but-did-not-receive-SB-What-can-I-do-

Actually I don't think that would matter although the activity ledger means with shop activities some of the details are auto-completed on the contact form going that way for surveys just seems to lead to the main contact form anyway

whattochoose

mjm3346 said:

whattochoose said:

whattochoose said:

Contacted them via their website.
Thanks for your interest/help Molly.

When you say website is that using the link that is produced when you click on the help logo on the appropriate item on your activity log or the contact form?
https://www.swagbucks.com/account/summary?visited=true


mjm, I contacted them via this route....
https://help.swagbucks.com/hc/en-us/articles/205642184-I-completed-a-survey-but-did-not-receive-SB-What-can-I-do-

Actually I don't think that would matter although the activity ledger means with shop activities some of the details are auto-completed on the contact form going that way for surveys just seems to lead to the main contact form anyway

I'm sorry if I sound obtuse, but I don't understand the point you're making.

mjm3346

whattochoose said:

I'm sorry if I sound obtuse, but I don't understand the point you're making.

If it was shop transaction then going to the contact form via the help icon on the activity page produces a contact form that relates to the transaction being questioned - doesn't seem to matter for surveys as it just links to the normal contact form (at one stage they did advise using the activity log to query transactions but that may well have changed)