Credit Card Fraud

born_again

brianposter wrote: »

However it might be sensible to inform the customer to look out for problems with the new card rather than simply say "We have sent you a new card for your security."

Does that not go without saying....

It is a customers responsibility to monitor their accounts...:j

Ergates

brianposter wrote: »

A quick attempt to report fraud to Netflix indicates that their fraud reporting is actually pretty inadequate, at least internationally. It is not possible to get through to the correct country website.

Consider me deeply unsurprised.

brianposter

born_again wrote: »

Does that not go without saying....

It is a customers responsibility to monitor their accounts...:j

How often would you look at your account if you had zero balance and had not used your card ?

Ergates

born_again wrote: »

Does that not go without saying....

It is a customers responsibility to monitor their accounts...:j

It's the card supplier's responsibility to ensure than nobody other than the customer uses the account.

Lorian

born_again wrote: »

We are talking a card compromise here. Not in anyway related to a personal computer. So changing passwords will make no difference.

Paypal was involved...

This could easily be a compromised-elsewhere issue affecting the OPs email or paypal.

OP might like to check their email address at https://haveibeenpwned.com/

Or not if they think they have been cloned or skimmed twice in a row and its a physical card issue. Bit of bad luck there.

born_again

Lorian wrote: »

Paypal was involved...

This could easily be a compromised-elsewhere issue affecting the OPs email or paypal.

I take it you are refering to the OP comment.

I have only made one purchase, via PayPal, on the new card

OP made no mention that the Netflix transaction was via their paypal account.
See my explanation in #6.
This is a common issue.

Prometheus_98

Hello all
3rd replacement credit card now compromised, some closed down sports place in the USA. 4th card on it's way.
Card freeze blocked the transaction for £0.00. Was a little worried on using my card this January, only around 3 transactions. How come this has happened again? I am using PayPal, never punched in my card details direct. Just looking for some advice/comments.

Thanks

Gary

born_again

It will not be paypal. Unless your paypal account is compromised and then it will show in your paypal account.
No way to get full card no via paypal.

Either used at retailer with someone taking details off till roll. Family member taking details.
Did the envelope look tampered with?