Credit Card Fraud

Prometheus_98

Hello
Just looking for some comments.......credit card was fraudulently used 2 weeks ago, bank sorted out and new card issued. New card was compromised yesterday. I have only made one purchase, via PayPal, on the new card. How could this be?

[Deleted User]

I don’t know - you tell us?

How was it compromised?

Prometheus_98

I don't know, hence my question.
How could a new card be compromised so quickly. Someone used it at Netflix. I don't have a Netflix account.

jonesMUFCforever

Check out your computer/laptop/tablet for any malware or viruses.

Prometheus_98

Yep, done all that, nothing found. Don't hold any credit card stuff on the PC and laptop, only purchase on the card was with PayPal. Just have to wait and see. Just wanted thoughts if this was a common occurrence after getting a new card.

born_again

Prometheus_98 wrote: »

I don't know, hence my question.
How could a new card be compromised so quickly. Someone used it at Netflix. I don't have a Netflix account.

Odds on that it was also had a transaction to Netflix when compromised 1st time.
Netflix use Visa Account Updater on a weekly basis. Gets them new card no's on stopped cards.
Thus they transfer to the new card.
So in effect the new card has not been compromised as such and card provider do not need to stop it.
All they need to do is put a block on netflix

Happens on such a regular basis that it actually part of our process when there is fraud on a card and there are processed or declined transactions to netflix.
Saves a lot of pain for customers :T

Prometheus_98

Born Again, thanks, your response makes me feel a little better. Was not fun calling the fraud department on Christmas Day at 10.00pm

Thanks again!

Lorian

Change the password on your paypal account and turn on 2FA.

Change your password on your email account.

If you use outlook check for mail rules in outlook that you didn't put there. if you use o365 check for unknown mail rules in o365 webmail.

born_again

Lorian wrote: »

Change the password on your paypal account and turn on 2FA.

Change your password on your email account.

If you use outlook check for mail rules in outlook that you didn't put there. if you use o365 check for unknown mail rules in o365 webmail.

Confused as to just what this has to do with a card compromise.

Nemodot

My Metro card was used to buy a load of playstation stuff - I dont have a playstation - and hadnt used it in ages and new card safely at home.

I can only conclude it was an employee who sold numbers off to be used online.

born_again

Nemodot wrote: »

My Metro card was used to buy a load of playstation stuff - I dont have a playstation - and hadnt used it in ages and new card safely at home.

I can only conclude it was an employee who sold numbers off to be used online.

Employee of who?

Every time you use your card at any retailer. The full card no is kept on retailer till roll or system if online.
Could also be obtained if a retailer had been hacked as per BA.