Windows 10 update forced on me

Muppet81

Apologies. I have not had chance to get back to reply to you all. Due to immense family pressures at the moment, I opted for a new laptop. Just have not got the time to devote to trying to sort my Acer Aspire. The local computer place were happy to put in a new SSD at £200 but said it may not be the whole answer.
Thanks so much for your advice.
I now just have to deal with getting all the usual HP garbage off my new laptop and battle with Microsoft to allow me to personalise it a bit.

arciere

Muppet81 wrote: »

The local computer place were happy to put in a new SSD at £200 but said it may not be the whole answer.

Did they offer you to clean your house and do the laundry? How big was the SSD?

that

Get your existing licence off it and write it down. There are posts on the forum that tell you how to o it, so read a few.

The go to ebay and get a Pro license for about £3, and that will let you turn off automatic updates, and give you more control.

On a personal note, and being cheap, I am still on the home edition, although i do have a win 7 pro licence in a box somewhere. The updates only ever blackened my display about 2 years go, and that was not a biggie.

For £200, that must have been at least a 1t ssd, with between £50-80 for labour included

poppellerant

Muppet81 wrote: »

Apologies. I have not had chance to get back to reply to you all. Due to immense family pressures at the moment, I opted for a new laptop. Just have not got the time to devote to trying to sort my Acer Aspire. The local computer place were happy to put in a new SSD at £200 but said it may not be the whole answer.
Thanks so much for your advice.
I now just have to deal with getting all the usual HP garbage off my new laptop and battle with Microsoft to allow me to personalise it a bit.

It sounds to me like they don't really know what the problem is and can't be bothered to diagnose it, so gave you a ridiculous price to scare you away. I wouldn't use that computer shop again if that is their sort of tactics - they should say "look, we don't know, but we can try buy installing a new SSD for ~£50 plus ~£50 labour".

Robisere

If you can't find your existing licence/ CoA/Product Key (it's called all 3 at times) then download Speccy:
https://www.ccleaner.com/speccy/download
Install and run to your 7 system, open it and look under "Operating System". The Code will be there as a string of characters, letters and numbers divided by dashes. Write it down and use it when asked for.

motorguy

arciere wrote: »

Did they offer you to clean your house and do the laundry? How big was the SSD?

At that price, presumably 2TB. :eek:

EveryWhere

Muppet81 wrote: »

Apologies. I have not had chance to get back to reply to you all. Due to immense family pressures at the moment, I opted for a new laptop. Just have not got the time to devote to trying to sort my Acer Aspire. The local computer place were happy to put in a new SSD at £200 but said it may not be the whole answer.
Thanks so much for your advice.
I now just have to deal with getting all the usual HP garbage off my new laptop and battle with Microsoft to allow me to personalise it a bit.

Shame, as in just 1 hour you could have done it all yourself for the cost of a new SSD, £15.. But you could not even come up with the model number.
Using the time to visit and to be thoroughly ribbed by your "local computer shop" and to order/buy a new laptop you would have had it all done and dusted.


Can only imagine the HP horror that you have purchased....

TonyMMM

Had a similar problem with a laptop after a Win10 update - no working USB ports.

Deleting the USB ports in Device manager and re-booting the computer worked - the system detects them and forces the drivers to be reinstalled.