HP Laptop Reformat

aardvaak

Because I have been told on here I have problems with my laptop I decided to reformat it back to factory settings using HP recovery.


It has all finished and I now have no operating system, my PC app, C & D drives.


I suspect when someone on here said to reset it and it did'nt work it wiped to information on the recovery drive.


Can someone please tell me how I can recover all this?

arciere

How do you know that you have no operating system? What happens when you switch on the laptop?

Neil_Jones

If you seriously had "no operating system" you wouldn't have even known you had a Drive C and a Drive D because it wouldn't have got that far.

If the previous "reset" had scrubbed the recovery drive the option for HP Recovery wouldn't have worked although you say it did.

Sounds like it has been reset and I think what you actually mean is "I don't have any of the software I had on it before". So no Word, no Firefox, no Chrome, etc.

debitcardmayhem

aardvaak wrote: »

Because I have been told on here I have problems with my laptop I decided to reformat it back to factory settings using HP recovery.


It has all finished and I now have no operating system, my PC app, C & D drives.


I suspect when someone on here said to reset it and it did'nt work it wiped to information on the recovery drive.


Can someone please tell me how I can recover all this?

From the backup you did perhaps?

aardvaak wrote: »

I have been dealing with and repairing computers for years

You seem to blame the experts on here yet you don't actually read or follow what advice they offer

Blackpool_Saver

:rotfl: It just gets better

Neil_Jones

Blackpool_Saver wrote: »

:rotfl: It just gets better

I have an abject feeling that you ain't seen nothing yet...

ianto11

Blackpool_Saver wrote: »

:rotfl: It just gets better

Neil_Jones wrote: »

I have an abject feeling that you ain't seen nothing yet...

I can see a Christmas bonus coming for the repair shop........

EveryWhere

One of the very many on my ''ignore' list. Saves me a lot of 'headaches'.

ianto11

aardvaak wrote: »

Can someone please tell me how I can recover all this?

From the windows backup image you created before you used HP recovery. ( link ) and to force WRE to run when you boot if you can't access it already. (link)

aardvaak

Neil_Jones wrote: »

If you seriously had "no operating system" you wouldn't have even known you had a Drive C and a Drive D because it wouldn't have got that far.

If the previous "reset" had scrubbed the recovery drive the option for HP Recovery wouldn't have worked although you say it did.

Sounds like it has been reset and I think what you actually mean is "I don't have any of the software I had on it before". So no Word, no Firefox, no Chrome, etc.

At the time I first wrote this I did not have C & D Drive

aardvaak

ianto11 wrote: »

I can see a Christmas bonus coming for the repair shop........

Pigs may start flying first