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Clutch replaced at 90k miles. Failed at 97k. Do I have a claim that this should be warranty repair?
Local garage replaced my clutch at 90,000 miles in June 18. Clutch has just failed at 97,000 miles. Should the garage be repairing this under warranty? Garage supplied all the parts for original repair.
Bit of background: There was nothing to suggest an issue with the clutch this time round. I had it replaced at 90k as it was slipping but it hadn't completely failed, but this time there wasn't any prior warning. I was driving, put the clutch peddle in to change gear and the peddle just stayed down, no pressure from the peddle.
I bought the car at 75k, so drove the car for 15k miles before the clutch needed replacing. I believe it was still on the original clutch. I've also been driving for 20 years and don't go through clutches, so don't think my driving style is an issue.
I've used the garage before a number of times and never had a problem, but I don't think a clutch should be failing after 7,000 miles and can't afford to be replacing it again if it fails in another 7,000 miles/18 months.
I'd like to know where people think I stand before taking this up with the garage.
Thanks
Bit of background: There was nothing to suggest an issue with the clutch this time round. I had it replaced at 90k as it was slipping but it hadn't completely failed, but this time there wasn't any prior warning. I was driving, put the clutch peddle in to change gear and the peddle just stayed down, no pressure from the peddle.
I bought the car at 75k, so drove the car for 15k miles before the clutch needed replacing. I believe it was still on the original clutch. I've also been driving for 20 years and don't go through clutches, so don't think my driving style is an issue.
I've used the garage before a number of times and never had a problem, but I don't think a clutch should be failing after 7,000 miles and can't afford to be replacing it again if it fails in another 7,000 miles/18 months.
I'd like to know where people think I stand before taking this up with the garage.
Thanks
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Comments
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Sounds like the friction material was replaced last time, and it's the hydraulics gone this time.
So, no, because it's a different thing.
What car? If it's a concentric slave, they should have really replaced that with the friction kit - otherwise, the engine and box won't need to be split.0 -
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May not be the clutch, is it hydraulically operated?Don’t be a can’t, be a can.0
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Cheers all.
It's a Fiat Bravo.
3 part clutch unit was replaced at 90k miles.
Mechanic says the slave cylinder has also failed (sorry, should have added that to original post). So could a slave cylinder failure cause clutch damage? Or has clutch failing caused slave cylinder problem? If I say the clutch was under warranty is the mechanic going to be able to say the slave cylinder failure caused the clutch failure?0 -
External slave, so no need to get in to the clutch itself.
It's purely coincidental - usually caused by poor maintenance. When was the brake fluid last changed...? And was the clutch bled through at the same time?0 -
External slave, so no need to get in to the clutch itself.
It's purely coincidental - usually caused by poor maintenance. When was the brake fluid last changed...? And was the clutch bled through at the same time?
Not sure when brake fluid was last changed, will need to find receipts. Would this cause the clutch to fail or just the slave cylinder? I checked the fluid level after breakdown and it was between min and max, but not sure when it was last replaced.0 -
Not sure when brake fluid was last changed, will need to find receipts.Would this cause the clutch to fail or just the slave cylinder?
There's the physical clutch itself - friction plate, pressure plate, driven plate/flywheel, release bearing. Then there's the actuation - hydraulic (master, pipework, slave) or cable.
Last time, the clutch was replaced. Now the clutch simply isn't being operated because the actuation's gone. That's why there's no pedal feel and the pedal's staying down. It's simply not pushing the release bearing forwards to release the pressure plate.0 -
It's probably the same reservoir for brake and clutch
Yes it is"The clutch" is two main things.
There's the physical clutch itself - friction plate, pressure plate, driven plate/flywheel, release bearing. Then there's the actuation - hydraulic (master, pipework, slave) or cable.
Last time, the clutch was replaced. Now the clutch simply isn't being operated because the actuation's gone. That's why there's no pedal feel and the pedal's staying down. It's simply not pushing the release bearing forwards to release the pressure plate.
OK, that makes sense. The mechanic left a message on my answer phone and said both the clutch (presumably means the physical clutch) and slave cylinder need replacing.
So I realise I'll need to pay for the slave cylinder and labour but I suppose my question is, should the physical clutch need replacing again, given that it was only replaced 7,000 miles ago? And if so, should I be paying for it?0 -
If you've not noticed any slip when driving then I can't see how a slave fault would cause the clutch to wear excessively ... pressing in the clutch pedal releases the 2 clutch plates to allow gear changes; so a slave fault as described would mean that the 2 plates are being pressed together as normal.
Therefore I can't see how any clutch failure could be down to you or the slave.
What warranty was provided for the replacement clutch? If there was nothing specific then you'd only have the Consumer Rights Act 2015 to rely on. After ~18 months then you wouldn't be entitled to a free replacement.0 -
If the friction plate's been contaminated by leaking hydraulic fluid...0
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