Mobile phone Gboard problem

slinga

I have an old Xiaomi mobile phone model Mi 4i.
Hand me down from the missus.


Today for no apparent reason a message 'Unfortunately Gboard has stopped' keeps popping up, I cancel it but 2 secs later it pops up again. Can't use phone when this message is on this screen.


Googled how to get rid of it and it asks me to look for Gboard in the apps.
But I can't find Gboard in the apps.


Any ideas what to do?
Thanks.

unforeseen

Maybe try factory reset?

eDicky

I use Gboard, the app icon is blue with the Google coloured G on a keyboard motif. If not visible look in the Play Store list in 'My Apps and Games'.

[Deleted User]

From your other thread in the Tech section:-

DoaM wrote: »

(Guessing as to the topic) - I had a similar issue yesterday ... I couldn't make any post in the Facebook app. Later I noticed some updates available ... one of them being Gboard. After updating it the Facebook app worked fine.

slinga

Well I couldn't find Gboard anywhere on the apps in my phone. Not in Google Store anywhere either!

Apparently there's a problem with it and it started crashing Motoroller phones and has spread since.


But I typed Gboard into my google search and got nothing.
Then for the first time on any phone I used the google microphone and said Gboard.
It came up with the Gboard stuff which also had an uninstall or update option.
I Tapped uninstall which it did and all seems fine now.
Fingers crossed.

oldagetraveller

It should also have been listed via settings and apps.. There should be an uninstall option when Gboard app. is selected in the list.
Not had any problems personally with, a presumably Motorola, not Motoroller!

slinga

oldagetraveller wrote: »

It should also have been listed via settings and apps.. There should be an uninstall option when Gboard app. is selected in the list.
Not had any problems personally with, a presumably Motorola, not Motoroller!

It wasn't anywhere in settings>apps.
Dunno why but it wasn't there.


FYI
https://inews.co.uk/news/technology/gboard-not-working-google-keyboard-keeps-stopping-android-what-happening-explained-1343147

pondskater_2

OH and I both have Motorola phones both are affected. After googling I cleared data and it worked, until they were switched off, then it returned. My latest try is deleting the update and it seems to be working so far, having turned my phone off then on again. I'm no expert so I feel for anyone who is not very techi minded.

unforeseen

My wife's lenovo tablet suffered this today. Uninstall Ed gboard updates and it's been running fine since