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tesco new return policy

diamond_dave · 2019-12-11 22:19:57

Just a heads up as Tesco have now changed their return policy on some items. A couple of weeks ago I had to return a canon printer cartridge wrongly bought by the missus - unopened with full receipt, only to be told that they can not give refunds only exchange. After a prolonged with Manager pointing out that there was…

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forzarobur Posts: 15 Forumite

17 December 2019 at 5:11PM

Hi there,
Just to let you know, Tesco have contacted me to refund my 11.00 via BACS. I asked for a goodwill gesture, if possible, and got a gift card for 30.00. Result. All this from the CEO`s office !!!
Good example of go to the head honcho.
Merry Christmas to you all.

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tesco new return policy

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