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Tui Not Honouring Thomas Cook Price

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  • The code of which they speak is the one that TC used to give you the discount.
    The code would be null and void immediately TC ceased trading, presumably ?

    Or am I missing something ?
  • stephb34
    stephb34 Posts: 2,064 Forumite
    Part of the Furniture Combo Breaker
    The code used would have been DIS which is Thomas Cooks code for giving a discount off any holiday, it was their internal code. The amount given to you off the holiday would probably have been the difference between the Tui shop price and their Tui internet price, so they could offer you some discount if they wanted to, they're seeing what they can get away with i think. Definitely contact ABTA to push for a refund if they won't give you anything off.
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