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Credit Car Hire - Non fault
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But i am not obliged to use the ACM pushed by my insurer? I can use my own insurer directly?
This is due to the risk as outlined by the OP with them charging ridicoulous amounts for hire car
Of course you can use your own Insurer, you have a contract with them to cover you. If the damage falls within the policy cover, they are contractually obliged.
They tend to try and push you towards the credit hire company due to the commission they receive, so they push their own staff on it
In many circumstances it's the best option to use your own Insurer due to the protection you receive from the Ombudsman0
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