Ecology BS

Hi guys ,

Anyone out there have an ecology regular saver or easy access account? According to their website , direct debits are taken on the second working day of the month (i.e today). Nothing left either of my accounts today though , and I did get a letter back from them confirming DDs had been set up. Is it normal of them to delay taking it or should the money have been taken ?

Cheers

Comments

  • Rich2808
    Rich2808 Posts: 1,368 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    No my direct debit has not gone out today.

    But the November payment wasn’t collected until 5 November and the October payment not until 3rd – so it looks like they are actually taking the funds on the third working day of the month.

    So no need to worry at this stage - but if the direct debit isn't taken by Thursday call them!
  • badger09
    badger09 Posts: 11,485 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I’ve had an Ecology RS for more than a year. DDs never leave on 2nd. Earliest is 3rd, but often 4th or 5th. December’s went today 4th
  • I remember from my documents that the direct debit date is always the third business day of the month.
    For January this will be on Monday 6th.
  • Mine out today too.
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Poor_Leno wrote: »
    Hi guys ,

    Anyone out there have an ecology regular saver or easy access account? According to their website , direct debits are taken on the second working day of the month (i.e today). Nothing left either of my accounts today though , and I did get a letter back from them confirming DDs had been set up. Is it normal of them to delay taking it or should the money have been taken ?

    Cheers

    Is this about fairly recently set up accounts?

    Direct debits have to have a notification period built in, about two weeks I think, so if your accounts are newer than that the first payment may be next month.
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