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Latest IT Failure At TSB
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Willing2Learn
Posts: 6,294 Forumite
Source: https://www.bbc.co.uk/news/business-50514707
I must be the luckiest TSB account holder, as these problems never seem to effect me!
The sun really does shine upon the righteous, I guess...
TSB says it has resolved an IT failure which meant wages and other payments were not paid into some of its customers' accounts.
The bank says it was due to a "processing error" and those affected will not be left out of pocket.
But customers complained about being unable to pay their rent and long call wait times when trying to seek help.
It comes just days after TSB was criticised over IT failures that hit 1.9 million customers in April 2018.
I must be the luckiest TSB account holder, as these problems never seem to effect me!
The sun really does shine upon the righteous, I guess...
I work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job
I love my job
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Willing2Learn wrote: »Source: https://www.bbc.co.uk/news/business-50514707
I must be the luckiest TSB account holder, as these problems never seem to effect me! The sun really does shine upon the righteous, I guess...
Or the unluckiest.... You get no compo for the mess up :rotfl:Life in the slow lane0 -
Seems self-perpetuating to me - there's little doubt in my mind that the reason this one attracts publicity is simply because of that recent report on TSB's April 2018 problems.Willing2Learn wrote: »Source: https://www.bbc.co.uk/news/business-50514707
I must be the luckiest TSB account holder, as these problems never seem to effect me! The sun really does shine upon the righteous, I guess...
As you pointed out in a recent thread, system problems are a regular occurrence for the banks, but TSB ones are probably regarded as more newsworthy by the Beeb because of that background....0 -
Nothing wrong with mine.... working fine.Being polite and pleasant doesn't cost anything!
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Willing2Learn wrote: »Source: https://www.bbc.co.uk/news/business-50514707
I must be the luckiest TSB account holder, as these problems never seem to effect me! The sun really does shine upon the righteous, I guess...
The sun shines on the righteous (yes) ... and the unrighteous alike! (See Matthew 5: 45)0 -
I have received a letter today saying I’m receiving an extra £122 from a complaint I made in May 2018 🙄Im an ex employee RBS GroupHowever Any Opinion Given On MSE Is Strictly My Own0
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