Pcn help please

Stevieboy77

Hello guys am at a bit of a loss what to do. I recieved a pcn parking fine for parking at kinross service station my car was playing up . So pulled in. Cut a long story short 2 local lads helped me get my car going again and i left immediately. I went into the services to look for help as had no AA cover. Purchased items at kiosk and went out where i asked the 2 lads who actually asked if i needed a hand. I appealled the fine and it failed i needed to prove it but i couldnt. I genuinely saw no signs. And had no intention of staying 27mins over the permitted free time . Now they are demanding 100 pounds and gave me a appeal number for popla this is my first time ever in a,situatiin like this and after a bit back and forth emailing i feel a bit harrassed that these people wont listen to the truth. I have requested they look at cctv to see i am telling the truth. If i had genuinely tried to stay longer without paying i would have held my hands up. This is cp plus and car park kinross services . Can someone please advise me as this is making me sick with worry 2 kids coming uo to xmas and i just cant afford additional costs . I havent appealed to popla bit they have told me thats my next route. New to forums so probably done it all wrong 🤣🤣🤣

Le_Kirk

Read the NEWBIE sticky, first page of the forum, third thread down. Post # 3 of that thread will tell you all about POPLA appeals. Worth doing, they may reject but if it comes to court you can show you tried to sort out the issue. Even if POPLA reject the appeal, it is not binding on the motorist. This puts you in the realm of waiting for debt collector letters (ignore) and letter before claim (don't ignore) then real court forms (deal with). The time scales should put you well into next year before a (possible) court appearance.

The_Deep

this is making me sick with worry


This is no big deal, thousands of these tickets are issued each day and n[FONT=Times New Roman, serif]ine times out of ten they are scams, so consider complaining to your MP after the election, it can cause the scammer extra costs and work.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

[/FONT][FONT=Times New Roman, serif]http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted[/FONT][FONT=Times New Roman, serif]

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.[/FONT]

1505grandad

Presumably a Scottish parking event - read Newbies faq for advice.

Stevieboy77

Yes sorry this is my first time on any forum . I was going to borrow the money to pay for it. My problem is not that i am stupid my problem is i dont actually know what a lot of the terminology means. Threads , newbie etc

Redx

The newbies faq sticky thread is near the top of the forum , third thread down , read it , it's what it's there for , newbies like you

Post #5 explains acronyms etc

You started a thread , a dialogue , where you pose a question , people post replies to it , so it's a thread with posts in it , it's YOUR thread , nobody else,s

You won't learn this topic in a day or a week , but you should study it , study the newbies thread and study other threads

If this is Scotland , there is no keeper liability , yet , so no blabbing about who was driving , f you have already done so then that is mistake number one, a big mistake

They don't care about the truth , they just want your money , as much as they can obtain , greedy profiteering b#########

A landowner cancellation is best

waamo

See if the service station will cancel it for you. They have the power to do so.

The good news is that CP Plus don't do court at this current time.

Fruitcake

What a shame you appealed and presumably gave away the driver's identity.
At the moment a keeper in Scotland cannot be held liable by these scammers, but the driver can. That's why the scammers should have been be ignored.

Unfortunately this will change soon because Scottish MPs appear to be selling Scottish motorists down the sewer by making keepers liable north of the border.

When this happens, Scottish motorists and Scottish courts won't know what has hit them when a sh1tstorm of PCNs start to arrive.

You are now in ignore mode unless you get real court papers from a Scottish court.

Come back here if that happens.

Stevieboy77

Thank you for reply. I have just checked all my emails and not once did i say i was driving . But did say things such as it had brokendown and 2 lads helped me .

Stevieboy77

Ok guys i have checked and on the intital appeal when asked if i was driver i said no

MistyZ

When you appealed you would have had to identify yourself as driver or Registered Keeper, usually (always?) from drop-down boxes. Did you select RK?

Did you tell anyone in the Services what had happened? Were the lads that helped workers there? Find an email address for the Services' manager and send a complaint to him or her straight away. If you did tell any of their staff what had happened, try to identify them as best you can.

The complaint needs to be an explanation (written from the point of view of the Keeper - say 'we' did this & that) and also convey how disappointed you are that their agent CP Plus are now demanding money from you. Politely but firmly insist that they cancel the PCN. Oh, and mention any money spent on that day and other recent spends if that applies.

If the manager won't help, contact the CEO.

Landowner complaints need to be done before POPLA but don't miss the POPLA deadline. It'd be great to get a landowner cancellation, make it a good complaint as you know just how unfair this situation is.