Money Claim

Not sure which section to post this is but here we go.

Hi,

I had some work completed for me by a landscape company. Now the job wasn’t fully completed however they promised to return 2/3 days later to correct it as it was late in the day. I made the payment by bank transfer (rookie move).

Now they responded to me for the first 2/3 days and to my partner but then totally ignored me and her and all forms of messages on text, Facebook via there business page and calls.

I posted a bad review on a review site and provided them with the proof necessary to do so. I also posted a shared review onto a Facebook community page detailing my dealings with them to warn others.

Fast forward 3 months and a money claim has been made against me stating the fence was damaged after installation however I have a photo from the day of installation showing it in the condition it was left. Also for my ‘slanderous’ quotes that have caused them to loose Business.

What’s my best play here and what are my chances?

Cheers
«1345

Comments

  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Defamation isn't tried in the county court, let alone the small claims track.

    Do you want to revise your story or give up?
  • No story to revise.

    When I got the email for the money claim.

    Amount breakdown Amount
    Defamation & loss of earnings £1,500

    That is what it states.
  • Declan1992 wrote: »
    No story to revise.

    When I got the email for the money claim.

    Amount breakdown Amount
    Defamation & loss of earnings £1,500

    That is what it states.

    County court claims are not served by email.

    Do you want to revise your story or give up?
  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    LordSmug wrote: »
    County court claims are not served by email.

    Do you want to revise your story or give up?

    To be fair to the OP, it's entirely possible that the so-called "money claim" is simply an email that was sent by the landscaping company themselves in an attempt to scare him into paying some form of compensation to them.

    OP, what was the sender's email address ? If it's from the landscaping company, or something like a gmail or hotmail account, then it's nothing to worry about. As per the previous replies, you'd never receive any genuine court documents via email, and any genuine solicitor or such-like wouldn't be using a gmail address or similar.
  • https://www.gov.uk/respond-money-claim

    Hi.. it’s one of these
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    Declan1992 wrote: »
    No it's not.

    It's a SCAM.
  • Hi,

    The email is from money.claim@notifications.service.gov.uk

    After doing my own research the claim is genuine.

    Not sure why your quite saying it’s a scam Ben but cheers for the input.

    Just looking for some advice
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    Slanderous?
    I would have thought libelous.
  • Slanderous is the quote on the claim details and on the heading for the photo evidence.

    I thought slander was a spoken word not a written word and am I correct in saying the onus is on the claimant to prove that such comments if proved untrue have provided loss of earnings with proof.

    I feel I have a strong case with evidence between us showing I was ignored on 23 occasions when trying to make contact

    Also does the claimant have to provide notice of intent to file a claim in such a case to attempt to come to an agreement before they can peruse such action ?
  • sourcrates
    sourcrates Posts: 31,279 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 21 November 2019 at 10:44PM
    Hi,

    Claims are sent via Royal Mail, you receive a claim pack in the post, it is not sent by email.
    Prior to that, a “letter before claim” is sent, this is a questionnaire type document, that allows you to come to an amicable arrangement without proceeding to court, again it must be sent in the form of a letter.
    Also the email address for MCOL is mcol@hmcts.gsi.gov.uk.

    I think what you have received is either an ordinary email, or a scam.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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