Tesco refusing to give me correct change vent

maninthestreet

https://forums.moneysavingexpert.com/discussion/349513/a-refusal-to-give-change

powerful_Rogue

Just throwing this out there, but legally they don't have to give you any change.

boo_star

bobwilson wrote: »

I'm not sure what you're getting at here- I do know what legal tender means & there clearly is a debt; a debt to the customer of £1.

Please see:
https://www.bankofengland.co.uk/knowledgebank/what-is-legal-tender

"Our notes[/coins] stop being legal tender when we withdraw them."
[The old £1 coins have been withdrawn, hence they're not legal tender.]

"A shop owner can choose what payment they accept."
[This refers to rejecting payment, but they can't choose to not give the change- that's theft]

There's some really bad advice here. What has happened to MSE?

It's not a debt.

And as per your previous post, yes you should have just asked for your money back.

It'd be a hell of a lot more problematic for him to return your money to you and the products to the shelves.

Although I'd have just returned the next day for my quid instead of kicking up such a fuss.

powerful_Rogue

Jsacker wrote: »

How would that work if you paid with a £5 note for a £4 item?

They legally don't have to give you the £1 back.

timmy963

I do banking each day at work and I've had full mixed £20 bags of old and new £1 coins been sent to us by Natwest via Loomis. One time I had 3 full £20 bags of old £1 coins inside a £500 bag sent to us that looked like they were pulled from a furnace after being chewed on by a dog.

baza52

powerful_Rogue wrote: »

They legally don't have to give you the £1 back.

exactly this ^^^^ choose your battles

sarah1972

Put it down to experience OP and just take the £1 to your bank.

DCFC79

I understand its an annoyance OP, its not something Id post on mse about, as I said before Id just pay it in to a bank.

Manxman_in_exile

boo_star wrote: »

Legal tender doesn't mean what you think it means.

Specifically "legal tender" is currency that needs to be accepted for payment of a debt. There isn't really a debt here.

https://www.bankofengland.co.uk/knowledgebank/what-is-legal-tender

You could have simply demanded your money back and given them back the goods. Instead you chose to make a fool of yourself.

Purely out of curiosity (I'm not disagreeing with you - I'm genuinely interested) what is the definition of a "debt" in this context? The OP has referenced the same link in a subsequent post and he clearly thinks there is a debt in that he thinks Tesco "owe" him a quid.


Like other posters I'd never dream of trying to use cash to pay at a self-service till.

Lip_Stick

Why are people saying about using cash at a self serve machine when they are made to take cash? No wonder there are daft queues then when people with one item insist on using a cashier purely because they are paying by cash. Or people can just be using that as an excuse to blame the OP for the predicament.