I can not copy phone pictures on to PC

WLM21

I have a Nokia phone and have been struggling to upload them to the computer.

When I plug the phone's USB into place, what I now know to be the Windows Photo app kicks in and starts searching for files with the message "Looking for new photos and videos"

It reaches number (7000+) then just stops ... then I can't get rid of the window for ages to let me try it all again

I don't actually have that many images on my phone.

I sometimes have to try 6, 7 or 8 times before it works.

Is there another way to upload pictures ... every time I do it this way I get frustrated ... frustrated ... and more frustrated.

Thuis has been going on for a few weeks now and I'm going mad :mad::mad::mad::mad:

elsien

How many picture do you have?
The long winded way would be to email them to yourself a few at a time

BigAl94

Are they stored on a memory card? If so take the card out and try a card reader.

ianto11

Is it set to autoplay when you plug in an external device.....?
https://www.groovypost.com/howto/disable-manage-autoplay-external-devices-windows-10/


Edit....sorry made the assumption your using Win10

steviebabes

If it's a recent Nokia on Android just install Google Photos and they will all upload automatically if you have camera uploads enabled. You will have the choice of upload via wifi only if you don't want to use any data.

Belenus

WLM21 wrote: »

...Is there another way to upload pictures ...

I have a MotoE Android phone.

I connect it to my Windows 10 laptop and use File Explorer to copy or move pictures from the phone to the laptop.

Can you do that on your Nokia?

I disable the automatic process as I prefer to do it manually.

Queenriderbrekke

I send mine to the PC using bluetooth

WLM21

elsien wrote: »

How many picture do you have?

about 200

elsien wrote: »

The long winded way would be to email them to yourself a few at a time

I am taking videos now, so emailing would probably take too long and may not even work. Once I upload them, i remove the videos from the phone.

BigAl94 wrote: »

Are they stored on a memory card? If so take the card out and try a card reader.

No, not yet but this may be the best way for the future. Will buy a memory card. Luckily my phone (Nokia 7+) accepts extra memory.

steviebabes wrote: »

If it's a recent Nokia on Android just install Google Photos and they will all upload automatically if you have camera uploads enabled. You will have the choice of upload via wifi only if you don't want to use any data.

I might give this a try.

Belenus wrote: »

I connect it to my Windows 10 laptop and use File Explorer to copy or move pictures from the phone to the laptop. Can you do that on your Nokia?

i also have Windows 10. I did try that but couldn't locate where on the phone the images / videos were being stored. maybe I'll try again

THANK YOU EVERYBODY FOR THE REPLIES

dipsomaniac

WLM21 wrote: »

I also have Windows 10. I did try that but couldn't locate where on the phone the images / videos were being stored. maybe I'll try again

Photos/videos should be in a folder called 'DCIM'

ianto11

Did you check the autoplay settings ? thats probably what's launching Windows photo app

WLM21

dipsomaniac wrote: »

Photos/videos should be in a folder called 'DCIM'

many thanks .. I've just tried that and found ..

Thumbnails folder .. 160 of my images, but each one only about 300 x 400 pixels. Why are these small The ful sized ones must be stored somewhere else.

100Andro folder .. empty

camera folder .. only 15 images, each 4032 x 3024 .. I couldn't copy and paste these, says clipboard empty, but can open with Paint.net

DSLR Camera folder .. empty