Stolen Telephone Line

aardvaak

I have two landlines connected to my property one I rarely use on Saturday an engineer called as the rarely used one had a fault.


As it showed an outside fault he put a fault tracer on it and it appeared that the line is live to a pole half way up my road but the line on from there has been give to a new subscriber in a new built next door to me.


There are no other lines spare coming up the road



The engineer said they will have to get an aerial lift to connect a over head wire between the poles - (about 7 poles).



I remember about 6 months ago that I spoke to an engineer who was installing the line next door he said he was having trouble finding a spare line I not thinking he would nick mine which I am still paying for.


Obviously the engineer installing the next door line was too lazy to put more wires up.

thorganby

Why are you paying for two lines which you rarely use!

:mad:

sal_III

Is this just a rant, or was there a question that I missed?

Just complain to your phone company and they should sort it eventually (seems like have done so already). Best case scenario you might be due some compo/good will gesture depending on how long it will take for them to fix it.

DoaM

What purpose does the rarely-used line serve? Why are you paying the best part of £240 per year for something you rarely use?

aardvaak

DoaM wrote: »

What purpose does the rarely-used line serve? Why are you paying the best part of £240 per year for something you rarely use?

It was my dial up line latterly a fax line


It also has a very good/easy number ending ...100

DoaM

So you're paying £240 a year to reserve a "nice" number? Bizarre!

JJ_Egan

Open Reach can steal their own telephone lines .

thorganby

DoaM wrote: »

So you're paying £240 a year to reserve a "nice" number? Bizarre!

Bizarre is one word for it.

He doesn't negotiate, he just pays what they ask and then moans that he is being ripped off.

Obviously does not understand the money saving concept of this site, currently paying almost £780 per annum.

https://forums.moneysavingexpert.com/discussion/comment/75689312#Comment_75689312

sal_III

aardvaak wrote: »

It was my dial up line latterly a fax line
It also has a very good/easy number ending ...100

What it was is irrelevant, why do you keep it today? Easy number is absolutely pointless in this day and age, when all but the most techno-phobic people will have your contact saved on their mobile. The rest can use a paper phone directory.

Certainly not worth paying £200-300 / year for it. I would just use the incident as an excuse to get out of the contract and stop pi**ing money away.

aardvaak

JJ_Egan wrote: »

Open Reach can steal their own telephone lines .

Not if I am paying for it.

aardvaak

thorganby wrote: »

Bizarre is one word for it.

He doesn't negotiate, he just pays what they ask and then moans that he is being ripped off.

Obviously does not understand the money saving concept of this site, currently paying almost £780 per annum.

https://forums.moneysavingexpert.com/discussion/comment/75689312#Comment_75689312

Is there a way to keep the number and transfer it to some other media?