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£3000 LG OLED TV faulty

24

Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,864 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    kippaxman wrote: »
    I was hoping to claim against LG if at all possible? They are the manufacturer of an appliance which has not lasted a reasonable amount of time. Thats the advice I was after, would it hold up in a small claims court?
    No.
    .
  • kippaxman
    kippaxman Posts: 24 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Aylesbury_Duck wrote: »
    No.
    .
    Thx everybody for your input. It seems I am done for and will have to take, very begrudgingly the fact that LG cannot be held accountable for a defective product after 13 months use. This has been an expensive lesson
  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    kippaxman wrote: »
    Thx everybody for your input. It seems I am done for and will have to take, very begrudgingly the fact that LG cannot be held accountable for a defective product after 13 months use. This has been an expensive lesson


    That's why people (including myself) buy TV's from JL or RS, 5 or 6 year warranty included.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Did you miss this post? It seems you haven't responded to it. (Even though you thanked it).
    George_Michael wrote: »
    If you paid on a credit card and can get proof that the fault is due to a manufacturing defect then you could consider a Section 75 claim against the card issuer.

    https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases/
  • pinkshoes
    pinkshoes Posts: 20,601 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    kippaxman wrote: »
    Thx everybody for your input. It seems I am done for and will have to take, very begrudgingly the fact that LG cannot be held accountable for a defective product after 13 months use. This has been an expensive lesson

    How did you pay for it? If by credit card, then contact your credit card provider. (See previous post).
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • born_again
    born_again Posts: 21,033 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    George_Michael wrote: »
    If you paid on a credit card and can get proof that the fault is due to a manufacturing defect then you could consider a Section 75 claim against the card issuer.

    https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases/

    Not strictly true.

    This is going to hinge on who the debit is on the card.
    If it was taken via Amazon, & OP has already confirmed it was a 3rd party seller (marketplace) then there is no debtor/creditor link.
    For S75 the payment will have to been taken by the actual seller. Which to be honest is not likely if it was a marketplace purchase.
    Life in the slow lane
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    It depends on WHO was actually paid. If it was Amazon (and they then paid the seller minus their cut) then you're right. If Amazon was merely the payment processor and the payment was actually made to the seller then S75 would apply.

    OP - check back on your statements to see who the transaction was listed as. (Assuming you paid by CC).
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    On the rare occasion I buy from an Amazon 3rd party seller it is always Amazon shown on my credit card statement.

    I only order low value items from Amazon 3rd party sellers because of potential CRA issues.
  • kippaxman
    kippaxman Posts: 24 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    DoaM wrote: »
    Did you miss this post? It seems you haven't responded to it. (Even though you thanked it).
    unfortunately not :(
  • visidigi
    visidigi Posts: 6,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Now says amazon.co.uk with the reference if its a direct sale and AMZNMktplace if its a marketplace seller.
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