Automated phone call from Amazon

[Deleted User]

Nilrem wrote: »

It's unfortunately got to the point where I'm nearly hanging up on legitimate calls as I get so many about my bank/isp/amazon/whatever that unless whoever it is identifies themselves immediately and clearly I am likely to hang up (even with a call blocking phone we're getting multiple calls a day).

I've got to the point where the only reason for having a landline phone is to keep the package deal with my telco provider. We neither ring out nor receive calls in (other than spam).

eschaton

50Twuncle wrote: »

Just received an automated call on my landline from Amazon - informing me that my account was just about to be charged for PRIME
I have checked on line and they don't have my payment card details - I cancelled my last prime trial over a month ago...

and more worryingly - they don't have my landline number - only my mobile
What is going on and should I be concerned ?
I have just had an on-line chat with Amazon - who reckon that it was a "spam" call - but why would a spammer leave an automated call - they would not gain a penny ...

I got the same call the other day.

As soon as it got to Amazon Prime I knew it was a spam call and put the phone down.

Isn’t it 100% obvious? Anyone getting caught out with calls like that shouldn’t be allowed access to a phone.

libra10

I received the call yesterday. As I had been trying to cancel an Amazon Prime membership mistakenly signed into, it took a couple of seconds to wonder whether it was genuine.

However, when the robot asked to press 1, my suspicions were definitely increased. Deleted and blocked. I tried finding the telephone number with a Google search, but all I could find was the call seemed to originate from Massachusetts.

Woolco

Hi. I too received the call from 01567 476418 telling me my Amazon account had been hacked and to press 1 for a security person. Reported to the ICO.

Blackbeard_of_Perranporth

pattycake wrote: »

Great idea but I don’t think the initial message is a human! Presumably that happens if you (stupidly) press 1.

Read again if I keep them busy for just a minute, these shysters scammers are not ripping somebody off!

50Twuncle

Woolco wrote: »

Hi. I too received the call from 01567 476418 telling me my Amazon account had been hacked and to press 1 for a security person. Reported to the ICO.

Slightly pointless - fake untraceable number

Woolco

50Twuncle wrote: »

Slightly pointless - fake untraceable number

I don't care. It made me feel better.

[Deleted User]

Woolco wrote: »

I don't care. It made me feel better.

On what basis did you complain to the ICO?

There is no identity theft issue, you just received a spam call.

Action Fraud would have been a more appropriate agency, but even then, you weren't actually a victim so little point.

Forget about attempting to trace the call using a domestic phone, by the way. Shysters use technology which disguises the actual number.

Missus_Hyde

We've had the same call a couple of times; my only regret is that they were recorded messages, so I didn't have the satisfaction of leading them on, wasting their time and then telling them to foxtrot oscar.

thriftytracey

I got the call today on my landline and pressed 1 which connected me to a man with with am Asian accent I nearly downloaded the app on to my mobile phone as I had mistakenly clicked the Prime Free Trial but had later cancelled it. Then I said no, I am not doing this, this can't be the only way to get a refund on the £79 I have been charged and how do i know you are not a scammer? They then disconnected. A quick Google revealed this was a scam. I called my phone provider to see if I could have been charged a premium rate. They said it normally only applies to outgoing calls, but won't have a record if there is one until 24 hours have passed so I am calling back tomorrow. I am normally very suspicious but really got taken in with this one. I fear that pressing the "1" will cost me even though I did not proceed.