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Used Car purchase

245

Comments

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    LandyAndy wrote: »
    The error that has cost you £145 (if that is the case) is the one you made when you didn't check the car over.
    ...but which DSR may allow him to unwind.

    However, I suspect the OP doesn't want to unwind it, but simply to get a bit of a post-purchase discount. OP - can you confirm your preferred outcome here, please?
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    facade wrote: »
    Why do you want money back because they may have made a mistake advertising [STRIKE]your old [/STRIKE] their car?

    I too read it as the car they traded in was on the forecourt with 1500 miles less than they had part exchanged it.
  • ironballs
    ironballs Posts: 22 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Dave46049 wrote: »
    Problem is - now you can't prove what the mileage was when you drove it away - actually you probably signed something to say you were happy with the car before you drove it away.

    Was this a private sale or a garage - if it's a garage you might get them to make a good will gesture - also we need to know the miles that they said and what you think it was when you drove it away...




    It was a garage. The paperwork states 12.8k but actually had 14.4.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    So when it arrived with you, all the paperwork said 12,800 miles but the car itself said 14,400.

    How quickly did you notify the supplier of the discrepancy?

    And - most importantly - do you want to return the car, or just get a few quid back? Remember, under DSR (if this qualifies), you have 14 days from purchase to return it for a refund, or you're accepting it in full.

    There's no CRA issues here.
  • ironballs
    ironballs Posts: 22 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    AdrianC wrote: »
    Human errors in ads are human errors in ads. It's up to the buyer to satisfy themselves that any important details are advertised correctly.

    How long had they had the car in stock? Is it possible it was still in use while being advertised, so the ad was correct at the time of being placed? Is the mileage at time of delivery documented anywhere?

    Was the entire transaction remote? If so, it may fall under the distance selling regs, in which case you can return the car within 14 days.

    You may not get your car back, of course - it may have been sold on, or otherwise not be returnable in the same condition it was traded in - in which case, they would repay the agreed PX value of it.


    I have the 12.8k mileage documented. They say the mileage was correct at time of advert.

    The transaction wasn't remote. I think they have sold my car on already.
  • DE_612183
    DE_612183 Posts: 4,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ironballs wrote: »
    It was a garage. The paperwork states 12.8k but actually had 14.4.

    I would contact the garage and see what they say about it first...

    Did the Car have a New MOT? If so there should be mileage on there that might help you claim.
  • motorguy
    motorguy Posts: 22,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Soooo glad to be out of motor trading :)
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    edited 1 November 2019 at 12:02PM
    ironballs wrote: »
    The transaction wasn't remote.
    So that crosses off any DSR return possibility...

    And if the mileage was correct at the time of placing the ad, then the ad was not incorrect. How long ago was the ad placed? Did they advertise it on Autotrader, and if so, do you have a note of the URL?

    Let's take a random Autotrader URL - https://www.autotrader.co.uk/classified/advert/new/201911013919532

    Look at the first eight digits in the ad ID - That shows the advert was placed on 2019/11/01 - today, 1st Nov.
  • ironballs
    ironballs Posts: 22 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    AdrianC wrote: »
    ...but which DSR may allow him to unwind.

    However, I suspect the OP doesn't want to unwind it, but simply to get a bit of a post-purchase discount. OP - can you confirm your preferred outcome here, please?


    Yes I would prefer post-purchase discount, I am happy enough with the car but don;t think I should take the hit on the reduction of value of the car when it's an error on the supplier part.
  • motorguy
    motorguy Posts: 22,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ironballs wrote: »
    Yes I would prefer post-purchase discount, I am happy enough with the car but don;t think I should take the hit on the reduction of value of the car when it's an error on the supplier part.

    Unless you're selling it right now, wheres the reduction in value? In 3 years time the extra 1,000 miles on it will have a negligable difference in value.

    Can you find exactly the same car with the lower miles on it, priced for £145 less?

    And also, why didnt you pull them on it when you picked the car up?
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