Late Payments on Credit File

Hi all

I’m after a bit of advice on how successful you have been in getting late payments removed from credit files as a goodwill adjustment.

I have 2 late payments recorded by 2 separate credit card companies (Tesco and AmEx) in late 2017 where I didn’t make payment on time. It was completely my fault - I was going through a redundancy process at the time and panicked and I appreciate most people with take the stance of “well it should be marked as late as it was late!” However I have seen online where people have had these late payments removed as a goodwill adjustment (rather than a Notification of Correction) and as I’ve never had a late payment before or after with either of the credit card companies I thought there would be no harm in at least trying as I want to apply for a mortgage.

Has anyone done this before and can you offer some advice?

Thanks

Comments

  • You may have been able to get it changed at the time, but not two years later.

    Two oldish late payments won't be the end of the world for a mortgage as long as you now stay on top of things.
  • stokegal wrote: »
    ... I thought there would be no harm in at least trying as I want to apply for a mortgage.

    Has anyone done this before and can you offer some advice?
    We have had plenty of people on these boards who have successfully had these negative markers removed, although I don't if anyone else has waited two years before. I definitely do not think there would be any harm in trying, as the worst outcome will be a simple no.

    Just stress how it was your fault, how it was a one off, and seeing how it was a single occurrence, ask for the marker to be removed, purely as a goodwill gesture. Be ultra polite, accept the blame and you never know, you may get a positive result. :)
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

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  • sourcrates
    sourcrates Posts: 31,024 Ambassador
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    You can make a complaint about anything to your lender, as long as its within 3 years from the time it occured (Financial ombudsman stats).


    Be contrite, say you know its not their fault but.....on this occasion would they see fit to remove said late marker.

    Worst they can do is say no, if its a first time complaint and your account is in otherwise good order, they may do so as a goodwill gesture, if they say no, its not the end of the world.
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  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
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    I would have thought that the lenders' subscription to the principles of reciprocity would prevent them altering true facts at all, let alone some two years later.

    That said, if each of the lenders looks at the OP's credit history for the period in question they will see that their own missed payment wasn't the only one recorded that month.

    On that basis, if one or both lenders do remove the markers you've had one heck of a good result...but don't build your hopes up!
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
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    Two isolated late payments two years ago on an otherwise unblemished payment record should have a minimal negative effect
  • xlnc99
    xlnc99 Posts: 1,673 Forumite
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    ive had success removing late payments from about a year or two with some companies. But others have said no. It really depends who you speak to and whether they are a in a good mood or not. Ive had to esculate my complaints right to the top
  • xlnc99 wrote: »
    ive had success removing late payments from about a year or two with some companies. But others have said no. It really depends who you speak to and whether they are a in a good mood or not. Ive had to esculate my complaints right to the top

    All this factual reporting.

    Must be complained about and removed to make you look good right?
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
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    How can a valid complaint be made against something that is factually correct?
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Ben8282 wrote: »
    How can a valid complaint be made against something that is factually correct?

    It can't, but it doesn't stop people trying.


    They'll scream bloody murder if their account conduct is misreported though...
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