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Peoples Energy - Anyone have problems contacting them?

mrg9999
mrg9999 Posts: 107 Forumite
Part of the Furniture 10 Posts Combo Breaker
Manage my bills moved me to them.
Other forums suggest they may be in administration!

Phone calls and emails go unanswered, though they have set up a direct debit to my bank

Is anyone else with them?

Should I worry?

What happens if they go bust, do I get cut off?

https://peoplesenergy.co.uk/
Fred Bloggs

Comments

  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 26 October 2019 at 8:13AM
    If PPE go bust you won't lose supply, Ofgem the regulator will arrange for another supplier to take over PPE's accounts
    BUT
    These transfers cause problems - PPE's affairs will be in the hands of Administrators who will quickly chase down any debt, but be slow to organise repayment to customers in credit


    Useing Look After My Bills to arrange your Utility Supplies is not a good idea - Scroll down the page to see posts specifically discussing LAMB
  • DawnCrush
    DawnCrush Posts: 220 Forumite
    100 Posts Name Dropper
    edited 26 October 2019 at 8:34AM
    mrg9999 wrote: »
    Manage my bills moved me to them.
    Other forums suggest they may be in administration!

    Phone calls and emails go unanswered, though they have set up a direct debit to my bank

    Is anyone else with them?

    Should I worry?
    https://forums.moneysavingexpert.com/discussion/5745768/add-your-feedback-on-energy-supplier-peoples-energy

    You can check the current state of any UK registered company using the Companies House website.
    http://wck2.companieshouse.gov.uk//wcframe?name=accessCompanyInfo

    It currently states, in regards Peoples Energy:
    Status: Active
    mrg9999 wrote: »
    What happens if they go bust, do I get cut off?

    https://peoplesenergy.co.uk/

    https://lookaftermybills.com/blog/energy-supplier-has-gone-bust/
  • Farway
    Farway Posts: 13,997 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    From their FB page, having office team meetings
    0 hrs · · ☎️ Our phones lines will be closing a little earlier at 4.15pm today. This is to allow our team to gather together for an update. You can still email us at [EMAIL="customerservices@peoplesenergy.co.uk"]customerservices@peoplesenergy.co.uk[/EMAIL]. Thanks for your…


    We're on the move! ��Our Member Support Team are switching over to our new offices today. �� We'll still be able to answer our phones but you might notice a slightly longer than usual wait.
    Thank you for bearing with us as we expand our team to give you the best possible service! 23 Oct posted
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
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