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Help please - house sold to us with LPG tank that we cannot get filled!
PJ9506
Posts: 15 Forumite
We bought our first home back in May this year which has LPG for the hot water and heating. We are getting low on the LPG so have looked around for a supplier, as you do, only to find the tank does not meet regulations and no one will refill it. We have looked at mains gas connection and that will cost over £30k so is unaffordable. We have a 6 and 3 year old and now no way to heat our new (to us but 20 year old) home.
The previous owners had the tank installed by Flogas and from my research it looks as if it was installed after 2012 and funnily enough, this is who we wanted to supply us but they have refused.
As far as I can see, regulations have not changed in the past 20 years according to the HSE so we think it was never installed to the regulations in the first place!
What can we do and do we have any comeback as this was not disclosed when we bought the house
The previous owners had the tank installed by Flogas and from my research it looks as if it was installed after 2012 and funnily enough, this is who we wanted to supply us but they have refused.
As far as I can see, regulations have not changed in the past 20 years according to the HSE so we think it was never installed to the regulations in the first place!
What can we do and do we have any comeback as this was not disclosed when we bought the house
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How did the previous owners get the tank filled?0
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Irrespective of whether it met regulations, didn't the sellers use the heating? If so, how did they get it filled?
Who would you like to have comeback against? Did you ask the sellers anything about it? What did your survey say?0 -
G_M not duplicate, slightly different angle after finding out more information today. I'm now looking at the possibility we have potentially been missold the house...0
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The previous owners had the same supplier (LP Gas Wales) I believe since 2014. I am not privvy to how often they had it filled but I presume the company were happy to keep filling it due to the contract. If our survey had picked this up we would have raised this and if it wasn't fixable, walked away from the purchase but we weren't told. We did ask about LPG several times not having had it before and also requested the boiler be serviced but were told we just need to get it filled and the boiler was never serviced siting the tank had 70% left in it. We now wonder if this is why...0
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But what did your survey say about it? I'm guessing it would be something along the lines of "it appears to have an LPG heating system, but we're not gas specialists and recommend you get somebody who is to inspect it for you"?If our survey had picked this up we would have raised this and if it wasn't fixable, walked away from the purchase but we weren't told.0 -
The mortgage company handled the survey and we have never seen the document so we don't know what the survey said. As first time buyers we assumed this was normal practice and we would have been told if there was an issue.0
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So you chose not to have a survey done.The mortgage company handled the survey and we have never seen the document so we don't know what the survey said. As first time buyers we assumed this was normal practice and we would have been told if there was an issue.
The mortgage company did a 'Valuation' survey- this is very limited and is for their own use only to determine if the property is worth enough for them to risk lending you the amount you wish to borrow.
It would not provide detail of the condition of the property unless the condition was so appalling that it affected the value significantly.
Since you chose not to have a survey done for yourself, the risk is yours.
As FTBs I assume you did a lot of reading and research into house-buying, perhaps one of the many books on the subject, before taking the plunge and spending several £00,000s, and this would have had a section on surveys.0 -
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