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Medical emergency on previous flight.

edited 30 November -1 at 12:00AM in Flight Delay Compensation
4 replies 1.1K views
russetredrussetred Forumite
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edited 30 November -1 at 12:00AM in Flight Delay Compensation
Friends have been delayed by over 6 hours on their return flight to the UK. Company says they are not entitled to compensation as they had to divert previous plane due to medical emergency and had no alternative plane to cover their flight. Should they appeal this decision?
"Sometimes life sucks....but the alternative is unacceptable."

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