Forum Home» Energy» Water Bills

" IS this property occupied "

New Post Advanced Search

" IS this property occupied "

edited 30 November -1 at 1:00AM in Water Bills
3 replies 2.4K views
venomxvenomx Forumite
665 posts
Third Anniversary 100 Posts Name Dropper
✭✭
edited 30 November -1 at 1:00AM in Water Bills
Received a letter from STW today saying the above. And " our records show that this property is empty but we are still supplying water to it "


I live in a block of flats and the letter has no name on it neither a specific flat which is in the building.


Phone STW and the lady wasn't suree but she said it could have been an old meter as theres not " consumption " on it


When I log in online everything looks correct



Any ideas ?

Replies

  • edited 16 October 2019 at 12:38PM
    Flt._Lt._BigglesFlt._Lt._Biggles Forumite
    300 posts
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    ✭✭
    edited 16 October 2019 at 12:38PM
    venomx wrote: »
    Received a letter from STW today saying the above. And " our records show that this property is empty but we are still supplying water to it "


    I live in a block of flats and the letter has no name on it neither a specific flat which is in the building.


    Phone STW and the lady wasn't suree but she said it could have been an old meter as theres not " consumption " on it


    When I log in online everything looks correct



    Any ideas ?
    Landlords meter?
    Perhaps for an external tap for watering the garden etc? Which may no longer even be there.

    Howcome the letter came through your door, when you say it didn't have a number on it? Presumably there is more than one flat in the building?
    Presumably your online access can only show the account registered to your flat (including your flat number)?

    Pass the letter to your landlord/managing agent to resolve.
  • venomxvenomx Forumite
    665 posts
    Third Anniversary 100 Posts Name Dropper
    ✭✭
    Thanks for the reply.


    It didn't come directly through my door, it was lying around downstairs in the communal area where all the post boxes are :beer:
  • venomxvenomx Forumite
    665 posts
    Third Anniversary 100 Posts Name Dropper
    ✭✭
    Severn Trent said disregard the letter. I'll pass it on to the block management incase it involves them.
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support