ParkingEye Appeal

ChesterD

Hi, I have appealed a ParkingEye PCN using the standard template & as the Registered Keeper.
However, even though that I never mentioned that I wasn't the driver, I have recieved the following respone from PE:

Dear Sir / Madam, Thank you for your correspondence in relation to the Parking Charge incurred on ?? Xxxxxxxx ???? at ??:??, at Xxxx Xxxx Xxxxxxx - Main Visitor car park. We are writing to advise you that your recent appeal has been referred for further information.
You have stated that you were not the driver of the vehicle at the date and time of the breach of the terms and conditions of the car park, but you have not indicated who was. You have already been notified that under section 9(2)(b) of schedule 4 of the Protection of Freedoms Act 2012 that the driver of the motor vehicle is required to pay this parking charge in full. As we do not know the driver’s name or current postal address, if you were not the driver at the time, you should tell us the full name and the current postal address of the driver. You are warned that if, after 29 days from the Date of Issue, the parking charge has not been paid in full and we do not know both the name and current address of the driver, we have the right to recover any unpaid part of the parking charge from you, the registered keeper. This warning is given to you under paragraph 9(2)(f) of schedule 4 of the Protection of Freedoms Act 2012 and is subject to our complying with the applicable conditions under schedule 4 of that Act.
Please note, if you have made or wish to make an appeal on behalf of the driver, and you do not provide the full name and current postal address of the driver, ParkingEye will be obliged to deal with the representations made in your name.
ParkingEye have placed this charge on hold for 28 days to enable you to provide the evidence requested. If this information is not provided within 28 days, the appeal may well be rejected and a POPLA code provided. Alternatively, payment can be made by telephoning our offices on 0330 555 4444 or by visiting https://www.parkingeye.co.uk or by posting a cheque or postal order to ParkingEye Ltd, PO Box 117, Blyth, NE24 9EJ.

It would be really appreciated if anyone can give me some advice on what to do next.

fisherjim

They are fishing do nothing!

ChesterD

Thank you, I'll await their next response.

ChesterD

Just wondering, would it worth replaying to the e-mail asking where I stated that I was not the driver of the vehicle?

Would they have to respond to that?

fisherjim

The whole idea is not to disclose who the driver is

ChesterD

I've heard nothing more on this appeal since 13/10/19 which is 36 days ago. The fake fine has gone to the the full price of £70 on the website but as I say no more word from them. Are they supposed to respond with POPLA code within 35 days or have I got that wrong?

Redx

you are correct, a complaint to the BPA is in order now

Coupon-mad

Isn't the rejection email in your spam folder, as is often the case?

ChesterD

No I've checked in spam & no sign.

ChesterD

Is there a template for putting in a compainy to BPA?

fisherjim

ChesterD wrote: »

Is there a template for putting in a compainy to BPA?

You can't expect a template for everything there are so many different situations where a complaint is applicable.