Sky Go

SuperSeagull
SuperSeagull Posts: 197 Forumite
Part of the Furniture 100 Posts
edited 13 October 2019 at 9:37PM in Techie Stuff
As per the thread on laptop to TV I need to reset Sky Go onto another PC but after downloading the SkyGo app and going opnbto it an error message comes up with ' you need to run Aero to show this' It gives directions ie Control Panel .> Appearances > Personalizationj but nothing shows relevant to Aero or anything similar. Where do I go from here?
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Comments

  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OP

    I thought Aero sounds like a Windows request not from Sky Go.
    Which version of Windows is your latest laptop running , possibly Vista or similar.
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • Upgraded from Windows 7 to Windows 10 but when trying to connect to Sky Go a message comes up Aero is required to run this program.
  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Upgraded from Windows 7 to Windows 10 but when trying to connect to Sky Go a message comes up Aero is required to run this program.

    Your correct.

    Windows: Windows 7 (with Aero theme enable) and above.

    Enable Aero via win7, I'm using 10 cannot help.
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Win10

    Type regedit in RUN or Start Menu search box and press Enter. ...
    In right-side pane, look for a DWORD EnableBlurBehind. ...
    Close Registry Editor and restart, log off or restart Explorer as given here to take effect.
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • Upgraded from Windows 7 to Windows 10 but when trying to connect to Sky Go a message comes up Aero is required to run this program.

    What do you mean 'but when trying to connect to Sky Go'? I use Sky Go on a Win 10 machine with no issues.
  • Neil_Jones
    Neil_Jones Posts: 9,521 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wonder if this might be because the laptop doesn't have its graphics driver installed?

    That's the only reason I can think of for the software's apparent need for Aero, because it was only ever present in Windows Vista and 7 (and apparently Server 2008).
  • Why do people keep advising the OP on how to solve Aero problems when they've already stated they're now using Win 10?
  • I have checked with Sky Go and it appears that the pc needs 8GB of RAM but mine only has 2.76 so I may need to buy some more RAM but before doing so is there anything else about the system that I should consider to ensure that iut runs correctly. The laptop was pre-installed with Windows 7 but upgraded to Windows 10 Home so do not understand why Aero should be an issue. I would have expected the pc to operate Sky Go with Windows 10.
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