ncp letter but i had paid!

MarcoM

hi got a letter asking for 100 pounds as apparently
i parked for four hours without paying.
i had actuallt paid by credit card but have not kept ticket.

i have had a look at the newbie questions and cannot find
the right section. could someone point me to it please?
the company is ncp. I am unclear as to whether i should appeal
or ignore letters till court.

regards

KeithP

You should appeal.

For comprehensive guidance on how to do that you need to read post #1 of the NEWBIES thread.

Umkomaas

i had actuallt paid by credit card but have not kept ticket.

Doesn’t your credit card statement confirm the date of and payment to NCP?

MarcoM

hi yes it does, it has day and recipient for the parking payment.

also this letter has come five weeks after the alleged breach.
is there a deadline by which they have to send letters out?
i cannot find this detail in the sticky thread.

KeithP

MarcoM wrote: »

also this letter has come five weeks after the alleged breach.
is there a deadline by which they have to send letters out?
i cannot find this detail in the sticky thread.

Their trade association allows them seven months to do that.

Para 21.8 of the current BPA CoP refers.

Coupon-mad

MarcoM wrote: »

hi yes it does, it has day and recipient for the parking payment.

also this letter has come five weeks after the alleged breach.
is there a deadline by which they have to send letters out?
i cannot find this detail in the sticky thread.

The NEWBIES thread does tell you that the registered keeper simply appeals online using the template and that (until you get your POPLA code - all explained in detail in the sticky!) the details of what happened don't matter.

You can read in the POFA what the deadlines are - the link is in the sticky.

MarcoM

KeithP wrote: »

Their trade association allows them seven months to do that.

Para 21.8 of the current BPA CoP refers.

hi i have read the pofa guidance and my understanding is that
if they don't issue a ticket and just send a letter they only have two weeks to do it as they have addressed it to keeper:

'A notice to keeper must be served not later than 14 days after the vehicle was parked'

MarcoM

Coupon-mad wrote: »

The NEWBIES thread does tell you that the registered keeper simply appeals online using the template and that (until you get your POPLA code - all explained in detail in the sticky!) the details of what happened don't matter.

You can read in the POFA what the deadlines are - the link is in the sticky.

hello, just a quick question, the letter i got does not refer to the pofa.
does that mean any pofa deadline does not apply?
can they pick and choose whether the pofa does not apply to them?

regards

The_Deep

Pofa or not, from what you have told us, if they took this to court they would crash and burn.

[FONT=Times New Roman, serif]Nine times out of ten of these tickets are scams so consider complaining to your MP, it can cause the scammer extra work.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies [/FONT]

Umkomaas

MarcoM wrote: »

hi i have read the pofa guidance and my understanding is that
if they don't issue a ticket and just send a letter they only have two weeks to do it as they have addressed it to keeper:

'A notice to keeper must be served not later than 14 days after the vehicle was parked'

Sending the letter after 14 days for an ANPR camera capture doesn’t invalidate the parking charge, it just means the PPC cannot hold the keeper liable under PoFA. They are entitled to write to the keeper in order to seek the identity of the driver (for up to 7 months, as per KeithP’s advice). You are not obliged to name the driver, but that won’t stop NCP’s pursuit of you.

Get your initial appeal (blue template from the NEWBIES FAQ sticky, post #1) in to NCP by their deadline, get your POPLA code, then kill it off at POPLA - no keeper liability.

MarcoM

Umkomaas wrote: »

Sending the letter after 14 days for an ANPR camera capture doesn’t invalidate the parking charge, it just means the PPC cannot hold the keeper liable under PoFA. They are entitled to write to the keeper in order to seek the identity of the driver (for up to 7 months, as per KeithP’s advice). You are not obliged to name the driver, but that won’t stop NCP’s pursuit of you.

Get your initial appeal (blue template from the NEWBIES FAQ sticky, post #1) in to NCP by their deadline, get your POPLA code, then kill it off at POPLA - no keeper liability.

thanks.
shoukd i alter the template a little to mention that due to no driver specified it would be killed at popla because of the two week rule?