We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Halifax Online Complaints
Options
Comments
-
keef-WhatStandards wrote: »Good point about paperless correspondence, but as I have emailed them and spoken to staff in branch I would have thought they would have picked up on this.
If I had selected FEDBACK would I have gotten the same "thank you for your complaint" letters?
My understanding is that complaints are dealt with on a different system (Lloyds bank) rather than the Halifax local system, but I could be wrong. Certainly complaints staff have Lloyds bank emails rather than the Halifax ones of branch staff. Does seem crazy though. You would have thought customers could look up their complaints as part of internet banking as these are meant to be online.
So did you check your inbox?0 -
The little envelope between Help n Support and sign out says "0", so ...Keef - Sheerness, Kent UK0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599.1K Mortgages, Homes & Bills
- 177K Life & Family
- 257.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards