What a waste!!!

bribri_2

On the subject of not getting restaurants to give you a variation on a menu item, I was in Little Eater or Happy Chef.

They had omelettes, I wanted scrambled eggs. They couldn't do it, no eggs.
imagines the conversation, "so you can do omelettes?",
"yes"
"and how do you think they are made?".

It turns out that the omelettes come pre-packaged and are heated up.

you couldn't make it up.

eyelinerprincess

When I worked in Spar, one of the shift managers (the nice old dear), used to offer us the stuff that was out of date before chucking it. It'd all be scanned out anyway. Half the time the out of date crisps and choccie (the stuff that was a few days out of date) was donated to the staff room and you were told to take your pick! When we had a huge code check (the whole shop in one night), we had enough chocolate to last us weeks!

missk249

Pennywise wrote: »

Examples - Brewsters - our DS wanted a piece of chocolate cake, but we know they are huge and they come with either cream or ice cream. We asked for half a piece on its own - offered to pay the proper price, but no, they can't do that, so we said OK a full piece but no cream/ice cream - no - they can't do that. So we didn't bother at all.

As someone who knows a former employee of that chain, I believe what you are saying is a normal and easy to understand request, and they tried to accomodate every customes wish regarding this. BUT. when an audit is due (pains in the backside so I have heard, needing a high percentage to pass these, and need to conform to company policy and standard) each and every meal has to be served according to the little pictures that head office send to the kitchen and debrief them on!!!!!! in the places they have worked for them, there is a big team meeting regarding how meals are served up on a plate to company standard and how each and everything has to be on a certain bit of the plate. Waiting staff and kitchen staff have to follow this procedure as an undercover auditor or mystery shopper can present themselve at any point. No matter how many complaints they apparently put in regarding customer choice, the company did not seem to take a blind bit of notice of the staffs concerns, as each time they complained, they were given the same answer........ Meals must be served to company policy and standard as shown in diagrams that should be available in the kitchen at all times, and should not be changed.

Whatever happened to the customer is always right and customer choice?????


And regarding the fish, if it was still during lunch hours, then they could have sold couldnt they? Sounds like a case of lazy ness where the staff couldnt be bothered to deduct the price of the chips from the fish and sell the fish seperately!!!!