Virtual landline numbers & mobiles

colinicky

We have a mobile number & a virtual landline number both on Vodafone onenet. We cannot afford to lose either number .
I am being told that it is not possible to "split" the numbers apart & unless I move both as one to another provider it would seem as if we are stuck with Vodafone .
Has anybody else come across this problem & if so how to work through it ?

japitts

Many years ago I dealt with a couple of users who had "virtual landline" numbers with Orange, probably a very similar setup.

The landline was a virtual number which couldn't be ported as it didn't have an account associated with it per se. The mobile number was portable just using the normal number-porting rules.

I know network operators often partially treat services like these as retention tools too - in other words, if you leave, you'll lose aspects of your service. You'll probably need to deal with a co-operative tech or billing specialist within VF to get any kind of sensible answer here.

DoaM

Old thread alert ... a newbie necro'd this thread - typical methodology of a would-be spammer.

DoaM

Oh dear ... is this going to be the new VPN thread and attract the spammers?

littleboo

I think its just an amazing coincidence, including the poor grammar and use of bold text

oldagetraveller1

"very weird problem, but I used the virtual mobile number of CallHippo who solve your problem. You should try to connect their support team. They are very helpful and give you perfect solutions. "
The above is a perfect example of Chinglish!

japitts

Good spot well-presented, apologies all.