Drp

KeithP

sarasfw wrote: »

This happened at my workplace, a hospital, but i paid and have proof. I could understand them chasing if I hadn't paid. I didn't get the chance to complain to APCOA as they never sent me a letter and there was definitely no PCN on my car although they photographed it. There are no installed cameras, just parking attendants who walk up and down

What does Facilities Management at the hospital have to say about this?

Have you seen the NHS patient, visitor and staff car parking principles?

Particularly this bit...

Contracted-out car parking

NHS organisations are responsible for the actions of private contractors who run car parks on their behalf.

Which hospital?

sarasfw

beamerguy wrote: »

As said above. DRP including their staff are ignorant muppets who live in cloud nine so don't contact them again, they will fizzle out

I wont and I have emailed my local MP as advised.

sarasfw

KeithP wrote: »

What does Facilities Management at the hospital have to say about this?


Particularly this bit...

Which hospital?

Ooh interesting! Will definitely contact our Facilities Manager about this!

Fruitcake

sarasfw wrote: »

This happened at my workplace, a hospital, but i paid and have proof. I could understand them chasing if I hadn't paid. I didn't get the chance to complain to APCOA as they never sent me a letter and there was definitely no PCN on my car although they photographed it. There are no installed cameras, just parking attendants who walk up and down

Have you complained to the hospital management/CEO yet? If you have a union rep, they should be fighting this as well.

sarasfw

Fruitcake wrote: »

Have you complained to the hospital management/CEO yet? If you have a union rep, they should be fighting this as well.

Not yet but I will. Having said that, I had a similar problem a while ago (same place!!) and the Facilities Manager said to contact APCOA direct, obviously I now know the hospital is responsible and I WILL take this further, luckily i am in management there so my contacts are pretty high up.

sarasfw

THANKS EVERYONE - RESULT!:j
Apologies that you have received yet another letter.

Unfortunately our client have still not come back to us after raising the issue with them on several occasions.

We have decided due to this to close the charge from immediate effect and therefore you should not be receiving any further contact from us.

The case is closed.

Kind regards



TELEPHONE NEGOTIATOR

Coupon-mad

Who is that actually from and do they mean the charge is cancelled?

Fruitcake

Well done, and thanks for letting us know the result.

If you have any influence you should now be trying to get the scammers kicked out.

Please don't forget to complain to your MP about this unregulated scammers.

sarasfw

The call and email was from DRP and they said the charge is cancelled and I won't be hearing from them again. My local MP has responded also and want a screenshot of my receipt and they are going to contact APCOA. Thanks again everyone :beer:

beamerguy

sarasfw wrote: »

The call and email was from DRP and they said the charge is cancelled and I won't be hearing from them again. My local MP has responded also and want a screenshot of my receipt and they are going to contact APCOA. Thanks again everyone :beer:

Great stuff, such pain for the DRP scam