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highview parking / tesco

silvercar
silvercar Posts: 49,133 Ambassador
Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
in Parking tickets, fines & parking
I have been sent a charge notice from Highview for parking for 2hrs and 50 minutes in Waterfields car park when the restriction is for 2 hours. The main shop in the centre is Tesco though there are others.

I phoned tesco helpline (and I have proof I shopped in Tesco that day) and they weren't interested and said I need to appeal myself.
I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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Comments

  • fisherjim
    fisherjim Posts: 6,937 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Have you read the newbies thread?


    Highview are easy peasy and useless, send the blue appeal.
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    At the top of this board is a thread that tells Newbies to read it first. In that thread is a template for you to use. The record so far is two hours from sending it to cancellation.
  • silvercar
    silvercar Posts: 49,133 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    I did read it, and found cases where phoning tesco got the charge cancelled straight away, but that failed for me :(
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    silvercar wrote: »
    I did read it, and found cases where phoning tesco got the charge cancelled straight away, but that failed for me :(

    Tesco seem to be getting more unhelpful. Just send the template and make sure you don't put driver in any drop down boxes. Job done.
  • Coupon-mad
    Coupon-mad Posts: 147,928 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 October 2019 at 12:51PM
    If you search the forum for the word Highview, you will see they cancel when they see the appeal from the NEWBIES thread, as long as you do NOT tick 'driver' on the online form choices.

    In fact we had a competition to find the fastest cancellation by Highview, which was under two hours flat!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    silvercar wrote: »
    I have been sent a charge notice from Highview for parking for 2hrs and 50 minutes in Waterfields car park when the restriction is for 2 hours. The main shop in the centre is Tesco though there are others.

    I phoned tesco helpline (and I have proof I shopped in Tesco that day) and they weren't interested and said I need to appeal myself.

    As said above, send the blue appeal.

    Tesco customer service is very poor, Aldi and Lidl benefit from this

    The CEO Dave Lewis who has been having a love affair with parking scammers .... HAS RESIGNED saying his job is done ...... too right it's done, let's hope the new CEO is user friendly
  • silvercar
    silvercar Posts: 49,133 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Coupon-mad wrote: »
    If you search the forum for the word Highview, you will see they cancel when hey see the appeal from the NEWBIES thread, as log as you do NOT tick 'driver' on the online form choices.

    In fact we had a competition to find the fastest cancellation by Highview, which was under two hours flat!

    I won't be braking any records. Since the acknowledgement on the 3rd I've heard nothing. Makes me slightly anxious that they have rejected my appeal without telling me!
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Umkomaas
    Umkomaas Posts: 42,863 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    silvercar wrote: »
    I won't be braking any records. Since the acknowledgement on the 3rd I've heard nothing. Makes me slightly anxious that they have rejected my appeal without telling me!
    Did you give them your name and address in the appeal? Many don't!
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • 1505grandad
    1505grandad Posts: 3,660 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You could also go on their website as if to pay to see if any balance outstanding - don't pay of course if there is!!!
  • silvercar
    silvercar Posts: 49,133 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Umkomaas wrote: »
    Did you give them your name and address in the appeal? Many don't!

    Surely they have the "ticket" number, so can access the same address they sent the original "ticket" to.
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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