We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Deadlock Letter
mrelectric
Posts: 12 Forumite
in Mobiles
I am having a lot of problems with Plusnet Mobile. I have been without my ported nimber for over 15 days since I changed to them and want to complain. It seems that Plusnet dont have a complaints procedure(???) and I have requested a Deadlock Letter so that I can raise the issue with the Ombudsman but the CSR I spoke to refused to issue one. Plusnet are refusing to say when and if my number will be restored. I have never experienced such bad service from any company. I have sent a letter to their CEO, Andy Baker but from the many other dissatisfied customers who have had similar problems, I understand he doesn't bother to respond and complaints are ignored. Any suggestions as I am at my wits end dealing with this wretched company?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.5K Banking & Borrowing
- 253.3K Reduce Debt & Boost Income
- 453.9K Spending & Discounts
- 244.5K Work, Benefits & Business
- 599.8K Mortgages, Homes & Bills
- 177.2K Life & Family
- 258.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards