Amazon Authorisation

Poppy_Golightly

I pre-ordered a book on Amazon at the beginning of August. Last week I got an email with the imminent despatch date and I saw that the cost of the book had been ring-fenced on my bank account, leaving the balance to 5p. Then I get an email from Amazon a couple of days later saying payment had been declined.



If they had already ring-fenced the money for amazon, how come they declined the payment? Just trying to get my head around it.

peachyprice

Because some systems don't always use the ring-fenced money for the live transaction, especially if there is a difference in price.

They ring-fence it when you place the order then when they process the order they make a new transaction, leaving the ring fenced money to eventually drop back into your account.

Asda online shopping used to be a nightmare for doing this, if there was a price difference, which was always highly likely with grocery orders, people ended up with double the amount being taken from their available balance.

born_again

Poppy_Golightly wrote: »

If they had already ring-fenced the money for amazon, how come they declined the payment? Just trying to get my head around it.

Speak to you bank/Card Provider. It is them that have declined it NOT Amazon.