Avoiding Recurrent Payment with Creditcard

Chas16

We phoned them. I do hope this can be resolved, I’m so stressed over it.

Chas16

Would it stop them taking payment if I cancelled our credit card account completely and got a totally different one?

Angus_mackay

It seems cancelling a credit card may not be the best option as the provider may still honour any pending payments.

Has the card provider refused to stop the CPA?

Chas16

Credit card provider say they have blocked future payments to the company

[Deleted User]

Then there's no need to go cancelling the card.

Chas16

The recurring payment is annually around end November. So if I close my credit card account surely this would stop them? Also credit card company have said they placed a block on future payments.

[Deleted User]

But the point remains - there is no need to close it, surely or otherwise.

Chas16

Ok thank you I understand. The whole process is disgraceful and extremely stressful.

Chas16

Thanks everyone for helpful advice. Managed to speak to Cleverbridge who are the recurring payment company. I will get credited the amount they took and got email confirmation from them a few moments ago. Also credit card company have blocked them
So fingers crossed it looks like it might just be sorted.