Overcharged in pharmacy

ch8826

Hello!
I'd like to get your advice about something that happened to me today when I went to a pharmacy travel clinic to get my third dose of an immunization.
I was charged 195£ which I payed with my debit card (and I have the receipt), but when I went home and double-checked on the travel clinic website (I know, I should have double-checkd earlier, while I was still at the place!) I found out I had been overcharged by 30£, because the actual price of the vaccine I had received was 165£. I checked the receipts for the previous two doses (which I had had months earlier) and they were both for 165£.
It was already past closing time for the pharmacy when I realized that I had been overcharged, so I had no way to get in touch with them (in the end I sent an SMS to the pharmacist, but she hasn't replied yet). What's even more annoying, I've got my flight tomorrow in the early morning and I won't be back for two months, so I'm in a really difficult situation.
Do you know what could be done to solve this problem and get a refund for the 30£ overcharging?
Another potential problem is, the only receipt they gave me is the one for the debit card, not the one from the till, so it only states the amount payed, but it doesn't specify what was the payment for. Although, I have their recording and signature of the vaccine they administered on my vaccination booklet. I don't know if that counts as proof.
Do you have any suggestion?

boo_star

Does the receipt they gave you say it's £195 or £165?

Mr_Singleton

There might be an online price which is different to the shop price.... I know that Carphonewarehouse do this with there contract prices.

[Deleted User]

When I got my sons meningitis vaccine there was a different price for the second dose.

The_Rainmaker

Write them a letter explaining your concerns and that you will be out of the country until X date at which point you will pick it up again.

stragglebod

Get your flight, forget this for two months, enjoy your time away.


Then when you're back pop into the pharmacy for a friendly chat and get them to explain how the jab was priced.

unforeseen

What travel jab costs £165 ea and needs 3 doses?

The only immunisation I've found at those sort of prices requiring 3 doses is Gardasil which is not a travel vaccination and is available on the NHS.

born_again

Well if you put your PIN in your agreed to the price.

davidmcn

ch8826 wrote: »

the actual price of the vaccine I had received was 165£. I checked the receipts for the previous two doses (which I had had months earlier) and they were both for 165£.

What do you mean by "the actual price"? Is it impossible that the actual price has gone up?

photome

How do you know the third dose wasn’t £30 extra, I also say forget it for now and go in in your return.

What vaccination costs around £500

sazaccount

photome wrote: »

How do you know the third dose wasn’t £30 extra, I also say forget it for now and go in in your return.

What vaccination costs around £500

[STRIKE]Rabies sounds about right for 3 jabs and about 500[/STRIKE]

Was a little out with my numbers :eek: