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Overcharged in pharmacy

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Hello!
I'd like to get your advice about something that happened to me today when I went to a pharmacy travel clinic to get my third dose of an immunization.
I was charged 195£ which I payed with my debit card (and I have the receipt), but when I went home and double-checked on the travel clinic website (I know, I should have double-checkd earlier, while I was still at the place!) I found out I had been overcharged by 30£, because the actual price of the vaccine I had received was 165£. I checked the receipts for the previous two doses (which I had had months earlier) and they were both for 165£.
It was already past closing time for the pharmacy when I realized that I had been overcharged, so I had no way to get in touch with them (in the end I sent an SMS to the pharmacist, but she hasn't replied yet). What's even more annoying, I've got my flight tomorrow in the early morning and I won't be back for two months, so I'm in a really difficult situation.
Do you know what could be done to solve this problem and get a refund for the 30£ overcharging?
Another potential problem is, the only receipt they gave me is the one for the debit card, not the one from the till, so it only states the amount payed, but it doesn't specify what was the payment for. Although, I have their recording and signature of the vaccine they administered on my vaccination booklet. I don't know if that counts as proof.
Do you have any suggestion?
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Comments

  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Does the receipt they gave you say it's £195 or £165?
  • There might be an online price which is different to the shop price.... I know that Carphonewarehouse do this with there contract prices.
  • When I got my sons meningitis vaccine there was a different price for the second dose.
  • Write them a letter explaining your concerns and that you will be out of the country until X date at which point you will pick it up again.
  • Get your flight, forget this for two months, enjoy your time away.


    Then when you're back pop into the pharmacy for a friendly chat and get them to explain how the jab was priced.
  • What travel jab costs £165 ea and needs 3 doses?

    The only immunisation I've found at those sort of prices requiring 3 doses is Gardasil which is not a travel vaccination and is available on the NHS.
  • born_again
    born_again Posts: 20,171 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Well if you put your PIN in your agreed to the price.
    Life in the slow lane
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ch8826 wrote: »
    the actual price of the vaccine I had received was 165£. I checked the receipts for the previous two doses (which I had had months earlier) and they were both for 165£.

    What do you mean by "the actual price"? Is it impossible that the actual price has gone up?
  • photome
    photome Posts: 16,652 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    How do you know the third dose wasn’t £30 extra, I also say forget it for now and go in in your return.

    What vaccination costs around £500
  • sazaccount
    sazaccount Posts: 537 Forumite
    Seventh Anniversary 500 Posts
    edited 1 October 2019 at 6:19PM
    photome wrote: »
    How do you know the third dose wasn’t £30 extra, I also say forget it for now and go in in your return.

    What vaccination costs around £500

    [STRIKE]Rabies sounds about right for 3 jabs and about 500[/STRIKE]

    Was a little out with my numbers :eek:
    Thanks to money saving tips and debt repayments/becoming debt free I have been able to work and travel for the last 4 years visiting 12 countries and working within 3 of them. Currently living and working in Canada :beer: :dance:
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