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AviationADR.org.uk - Not updating my case.

Clova138 · 2019-09-25 08:12:49

Hi, Is it usual for AviationADR to be slow in actioning cases? I had a delayed flight with Wizzair in July. I complained direct to the airline claiming compensation under the EU directive and got a standard response rejecting the claim saying that it was due to commercially sensitive issues beyond their control. I then…

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Clova138 Posts: 18 Forumite

11 October 2019 at 2:34PM

JPears wrote: »

Wel done. persistance pays.
Airlines routinely reject even patently valid claims. Its a numbers game. to them.
It shouldn't be as its established law, but the CAA are useless in enforcing it.

Yes I suspect it'll stay like this until either the CAA, EU or national governments start penalising them for it.

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AviationADR.org.uk - Not updating my case.

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