Can L/L carry out repairs without keeping me informed?!

Comms69

andrewj2202 wrote: »

So in response to my original post, is it legal/acceptable/the norm for the LL to carry out the work without informing me of the date they're coming/putting scaffolding up etc?

Ok let's say it's not, do you really think there's a compo claim here? Where's the loss?


- though obviously it's fine, because you requested the repairs and they are just carrying out that request (albeit slightly less)

andrewj2202

Wow. I'm not after a claim and at no point have I thought about one!
I was purely after a bit of advice for future reference as to me it doesn't seem right that they can turn up unannounced without any contact at all to carry out work on my home yet they are informing my neighbour of details of the work and deadlines they are working to...
I am well aware the repairs are to be carried out eventually... and of the !!!! poor communication skills of my LL.

G_M

Ideally a landlord should inform their tenant of the dates any repair work is scheduled for. Especially if it involves access to the property (though I'm not sure that applies here).


But this is not a perfect world, and councils in particular are very stretched these days - hence perhaps the poor communication.


If the repair work had been instigatd by the lanldord, of course, it would be a bit different - they definately should discuss the work with the tenant, obtain consent, and in the course of doing so discuss the schedule.


In this case though, it was the tenant who requested the repairs, so consent was not required, and the landlord was simply responding to the tenant's request. Could have been done better, but at the end of the day, be grateful you are getting the repairs done without a fight! If you read this forum regularly you'll see that many tenants have real dificulties getting repairs done at all...........

Vectis

I suppose you could always pay for the repairs yourself and deal directly with the contractors?

andrewj2202

Thank you G_M
All I was after!
And I am aware how lucky I am to live in a house with a LL that looks after my property as well as they do compared to others. My lack of activity on this forum tells you that. Was just after a bit of advice as couldn't find any literature about it.

[Deleted User]

Its a council repair. If you could have seen how they did my kitchen lol.

Doesn't make the process right but the much needed repair is being done without you having to hang yourself by the neck arguing about pointless red tape.

I'd just be grateful to be honest, it sounds like it was getting pretty serious. I know we had some external painting done and my neighbour (who has lots of plants, nice garden) made sure she took before and after photos and told the scaffolders loudly she would claim for any damage.

But whether the correct process was followed, its annoying that it probably wasn't but not sure how much you can acheive by complaining about it now. Its the problem with the council paying outside agencies, there's poor communication and the tenant pays the price, unfortunately (believe me I experienced this with the kitchen, it was like playing chinese whispers to get anything installed correctly). The neighbour placed the repair order which actually did you a good turn, but that means its the neighbour's name on the job as explained already. Your report has been lost in a bundle of red tape.