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Old satisfied account now appearing in default
Obewandan
Posts: 1 Newbie
I had a default notice added to an account in August 2013. I became aware of this old notice when going through a mortgage application. I made the relevant calls and paid the outstanding balance. It was noted as satisfied and has been a closed account.
The notice ought to have disappeared from my credit file in August 2019 but when I checked my credit file the account had been reopened, changed to default and the original balance displayed as outstanding. The creditor cannot explain why.
This is becoming an issue because I am looking to remortgage.
Thanks in advance.
The notice ought to have disappeared from my credit file in August 2019 but when I checked my credit file the account had been reopened, changed to default and the original balance displayed as outstanding. The creditor cannot explain why.
This is becoming an issue because I am looking to remortgage.
Thanks in advance.
0
Comments
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If the creditor cannot explain, dispute it with the CRAs and have it removed.0
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Failing that lodge a complaint with the ICO (Information commissionaires office) they deal with all complaints regarding data breeches.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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