New home - but no gas bill?

Gerry1

Stratus wrote: »

Put your address in here and see if anything comes up.

https://www.findmysupplier.energy/webapp/index.html

As I'd already suggested...

Stratus wrote: »

If it hasn't been allocated, enjoy your free gas.

The OP will have to pay sooner or later, and currently they're likely to be on an expensive tariff. Telling them that it's free, hence encouraging them to use more, is highly irresponsible advice.

peddles

Stratus wrote: »

Put your address in here and see if anything comes up.

https://www.findmysupplier.energy/webapp/index.html

If it hasn't been allocated, enjoy your free gas.

Well! It comes up and says eon is the supplier!!
Looks like the site managers are still paying

maxcy

peddles wrote: »

When I moved in the site manager told me it would be all set up with eon. We checked the meters and everything. I received my electricity bill as expected. I just assumed the gas one was maybe coming later.

It's up to you to set up a new account with your supplier; no one else can do it for you.

Contact eon and get it sorted today

peddles

maxcy wrote: »

It's up to you to set up a new account with your supplier; no one else can do it for you.

Contact eon and get it sorted today

So they lied and the electricity was assigned to me by magic?

maxcy

peddles wrote: »

Well! It comes up and says eon is the supplier!!
Looks like the site managers are still paying

The site does not say who is the account holder.
I'm sure the developer would have closed their account effective completion day.
Even if not, it can be done retrospectively - there will be formal records that indicate when you completed.
Eon will be charging you from completion, and at their default tariff, their most expensive probably, until you agree something otherwise.

peddles

maxcy wrote: »

The site does not say who is the account holder.
I'm sure the developer would have closed their account effective completion day.
Even if not, it can be done retrospectively - there will be formal records that indicate when you completed.
Eon will be charging you from completion, and at their default tariff, their most expensive probably, until you agree something otherwise.

I contacted eon. It is under their name still.
Getting it sorted now

Gerry1

If the developer's admin department failed to close their account you may now have a problem in determining your opening reading, so you may end up being billed for their usage before you completed...

peddles

Gerry1 wrote: »

If the developer's admin department failed to close their account you may now have a problem in determining your opening reading, so you may end up being billed for their usage before you completed...

Shouldn't be an issue, I hope. We did check it on move in day and sign. But thanks for the heads up

maxcy

peddles wrote: »

I contracted eon. It is under their name still.
Getting it sorted now

Really?

So you've contacted Eon and they have seen that your electricity account is in your name, yet the gas account for your address is in a different name entirely


And you say Eon told you that? The name of who the gas account is in?
In clear breach of the most basic of GDPR principles?

I'm smelling something, and it's not the sweet smell of roses.;)

Thank MSE for their ignore list. I didn't know they even had one until you posted, but it's all quite simple to use. Good-bye.

Talldave

peddles wrote: »

Shouldn't be an issue, I hope. We did check it on move in day and sign. But thanks for the heads up

It's always worth taking a quick photo of the meters on important dates such as move in, move out, and change of supplier. They can help push back against the industry's "unanswerable to anyone" body that takes it upon itself to change such readings if it feels like it.