Do I still bank the Plevin cheque if I want to complain to Ombudsman

freckleston

Thank you SonOf, that all makes sense. The telephone operators have not filled me with confidence.

She stood by her stance of not banking cheque because she said that FOS would ('probably') look at the amount of Plevin payout at the same time when they read my complaint and the final response letter, so if they determine the Plevin amount to be wrong, then they could comment on that at the same as my mis-selling complaint as long as I haven't banked it.

Eurgh, I hate it when you get people on the phone who tell you things that they seem to be so sure of but then find out its not right. Makes you question the whole conversation.